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Homework answers / question archive / Now that you’ve identified the organization’s SWOT, you need to determine the project and its objectives and metrics
Now that you’ve identified the organization’s SWOT, you need to determine the project and its objectives and metrics. This project should be based on an unmet opportunity for the organization, or to minimize a potential threat. What does the organization need to do to advance its goals and/or expand its competitive advantage? How will you measure their progress?
Company: Netflix is the company chosen
Opportunity: Penetration in new markets is the opportunity chosen to be used
Three objectives choosen:
Answer:
The progress of the project for Netflix can be measured by the following guidelines :
1 . Checking Milestones every month ( 20 new shows , subscription fees reduction , 10 shows with translations per month ) with the stipulation with at least 50% completion .
2. Cost tacking : Tracking cost per project with cost overrun limit of 20%.
3. Start / Finish Tracking : Checking if every project gets started off and then track by 50/ 50 rule ( i.e 50% score on start , 50% after completion )
Why these objectives are appropriate ?
All the objectives serve to address the unmet needs of the Netflix as described below : ( Penetration in the new markets is the opportunity )
a) entering New markets with customized content : Most of the content on Netflix are American or western in nature which does not cut ice with Indian or Japanese culture because of language barrier / difference in culture . This will open big markets like India .
b) Lowering the entry cost for the customers in new markets is the key as they are fighting with main TV Channels . Tv channels and cable TV is very cheap as compared to Netflix potential customers .
c) Not only Netflix will develop its local content , but international shows with translation will boost the local markets .
Competitive Advantage
Netflix can maintain competitive advantage by differentiation and providing content which ordinary TV channels can't provide or are not focussing on .
Expanding the target segment - it is not only youngsters who are Internet savvy , even Grandmothers are - it speaks of a very large market .