Homework answers / question archive / Question 1 10 out of 10 points       A manager's role is that of "information processor," whereas a leader's role is: Selected Answer:    both to communicate the big picture --- the vision and to serve as a communication champion

Question 1 10 out of 10 points       A manager's role is that of "information processor," whereas a leader's role is: Selected Answer:    both to communicate the big picture --- the vision and to serve as a communication champion

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• Question 1

  10 out of 10 points

  	A manager's role is that of "information processor," whereas a leader's role is:
  	Selected Answer:    both to communicate the big picture --- the vision and to serve as a communication champion.   Correct Answer:    both to communicate the big picture --- the vision and to serve as a communication champion.

• Question 2

  10 out of 10 points

  	Being a good listener expands a leader's role in the eyes of others because of all EXCEPT:
  	Selected Answer:    a leader concentrates on what to say next rather than on what is being sai    Correct Answer:    a leader concentrates on what to say next rather than on what is being sai

• Question 3

  10 out of 10 points

  	Discernment involves all EXCEPT:
  	Selected Answer:    trying to convince others to agree with a point of view. Correct Answer:    trying to convince others to agree with a point of view.

• Question 4

  10 out of 10 points

  	Messages transmitted through action and behavior are called:
  	Selected Answer:    nonverbal communication. Correct Answer:    nonverbal communication.

• Question 5

  10 out of 10 points

  	Face-to-face communication can be described as:
  	Selected Answer:    the richest form of communication. Correct Answer:    the richest form of communication.

• Question 6

  10 out of 10 points

  	The sender (such as a leader) initiates a communication by _____________ a thought or idea
  	Selected Answer:   encoding Correct Answer:   encoding

• Question 7

  10 out of 10 points

  	The guidelines for using email effectively include:
  	Selected Answer:   Keep e-mail messages short and to the point. Correct Answer:   Keep e-mail messages short and to the point.

• Question 8

  10 out of 10 points

  	A team has all the following components EXCEPT:
  	Selected Answer:    Teams have individual "stars." Correct Answer:    Teams have individual "stars."

• Question 9

  10 out of 10 points

  	The "storming" stage of team development is characterized by:
  	Selected Answer:    conflict and disagreement. Correct Answer:    conflict and disagreement.

• Question 10

  10 out of 10 points

  	Team types do NOT include:
  	Selected Answer:    vertical teams. Correct Answer:    vertical teams.

• Question 11

  10 out of 10 points

  	Using a third party to settle a dispute is:
  	Selected Answer:   mediation Correct Answer:   mediation

• Question 12

  0 out of 10 points

  	The __________________ reflects a high degree of both assertiveness and cooperativeness.
  	Selected Answer:    accommodating style Correct Answer:    collaborating style

• Question 13

  0 out of 10 points

  	_______________ is the tendency of people in cohesive groups to suppress contrary opinions.
  	Selected Answer:    Team dynamics Correct Answer:    Groupthink

• Question 14

  10 out of 10 points

  	Interactive leaders tend to be:
  	Selected Answer:   consensus builders. Correct Answer:   consensus builders.

• Question 15

  10 out of 10 points

  	Ethnocentrism is the belief that:
  	Selected Answer:    one's culture and subculture are inherently superior to other cultures. Correct Answer:    one's culture and subculture are inherently superior to other cultures.

• Question 16

  10 out of 10 points

  	The invisible bar that separates women and minorities from top leadership jobs is called:
  	Selected Answer:    the glass ceiling. Correct Answer:    the glass ceiling.

• Question 17

  10 out of 10 points

  	When a leader and company act out prejudicial attitudes toward people who are the targets of their prejudice, _________ has occurred.
  	Selected Answer:   discrimination Correct Answer:   discrimination

• Question 18

  10 out of 10 points

  	____________is designed to help people become aware of their own biases, become sensitive to and open to people different from themselves, and learn skills for communicating and working effectively in a diverse workplace.
  	Selected Answer:   Diversity training Correct Answer:   Diversity training

• Question 19

  10 out of 10 points

  	When workers admire a supervisor because of her personal characteristics, the influence is based on:
  	Selected Answer:    referent power. Correct Answer:    referent power.

• Question 20

  10 out of 10 points

  	If Paul, a salesman, does not perform as well as expected, his supervisor can put a negative letter in his file. This is an example of:
  	Selected Answer:    coercive power. Correct Answer:    coercive power.

• Question 21

  10 out of 10 points

  	Tools for helping people be more creative include:
  	Selected Answer:   All of the above Correct Answer:   All of the above

• Question 22

  10 out of 10 points

  	The levels of the Domain of Strategic Leadership include all EXCEPT:
  	Selected Answer:    core competence. Correct Answer:    core competence.

• Question 23

  10 out of 10 points

  	To determine strategic direction for the future, leaders do all EXCEPT:
  	Selected Answer:    use the Hersey and Blanchard Situational Theory model. Correct Answer:    use the Hersey and Blanchard Situational Theory model.

• Question 24

  10 out of 10 points

  	Situation analysis includes a search for SWOT which includes all EXCEPT:
  	Selected Answer:    strategy. Correct Answer:    strategy.

• Question 25

  10 out of 10 points

  	Mission answers the question:
  	Selected Answer:    Who are we as an organization? Correct Answer:    Who are we as an organization?