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Purpose: In health care, written work is a frequent means of communication

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Purpose: In health care, written work is a frequent means of communication. Often, how well we communicate in writing has profound impacts for our patients or consumers. Seeking feedback from others and applying it to drafts of your work is vital to becoming an effective writer in college and in the health professions. 

Process: In this course, we will use the “Feedback Sandwich” model for providing peer support.

Sandwich style feedback starts with the bottom slice of bread. Here you will make several positive comments about specific things that the writer has done well.

Next, you provide the “meat” of your feedback, with specific areas that can be improved and how.

Finally, you have the top slice of bread, where you close with something positive about the draft. 

In this course, you have several opportunities to receive supportive and constructive feedback from peers and me to assist in preparing for your assignments. You will also give supportive, constructive feedback to at least one classmate.

In this week’s Peer Support Forum, you will help one another prepare for your voice over presentations, which are due at the end of Module 10.

Over this week, you should be working on an outline of your presentation – the preparing and drafting stages – so that in Module 10, you can edit, finalize, and record your presentation.

The topic of your presentation is your choice. You can make it fun (e.g., weighing pros and cons of one cat versus two cats in a household, dogs versus goldfish as pets, training for a triathlon, comedy versus opera for leisure, promoting a favorite vacation destination, etc.), professionally focused (e.g., presenting a departmental staffing report, recruitment plan for inclusive hiring, etc.), health focused (e.g., establishing an organization as LGBTQ friendly, interacting with someone from a particular culture in a health/wellness visit, strategic planning, etc.), or educationally focused (e.g., methods to study for exams, organizing study time, reducing test anxiety, etc.).

This week’s peer support will give you a chance to get some helpful feedback on your outline, to guide you in the editing and finalizing process.

Part 1: Submitting Your Written Work – Presentation Outline

• Begin by posting a draft of your outline for the presentation. The outline should include all of the components that would be included in your presentation and enough details for someone to understand what your presentation will be about. 

• Important: Before you submit your draft, please carefully review the instructions for M10A1 and your Peer Support Forum Checklist so that you can submit a strong draft for feedback.
• Your submission must be posted by Thursday at 11:59pm ET of this module to allow sufficient time for classmates to read.

Part 2: Reading Your Classmates’ Work

• Choose at least one classmate’s outline to provide feedback. Be sure to choose someone whose work has not been commented on yet, so that everyone in the class can receive supportive feedback.
• Read your classmate’s outline from beginning to end, carefully, as you might one of our assigned readings. Look to understand what the person is trying to say; avoid looking for problems.
• Next, re-read the outline and provide sandwich-style feedback on the following questions.
  1. Positive Comments: What was done well in this draft? Or, what impressed you about this draft?
     1. Use the Peer Support Forum Checklist to help you select areas to comment on. Consider organization, any sources used to support the presentation topic, communication style, clarity of the writer’s purpose/intent, formatting, presence/absence of presentation components, etc.
  2. Constructive Comments: What are 1-2 areas the writer could improve upon?
     1. Use the Peer Support Forum Checklist to help you select areas to comment on. Consider organization, any sources used to support the presentation topic, communication style, clarity of the writer’s purpose/intent, formatting, presence/absence of presentation components, etc.
  3. Positive Comments: What is one positive takeaway you gained from reading this draft?
• Your feedback must be posted by Sunday at 11:59pm ET of this module to allow your classmate enough time to incorporate your recommendations into their work as appropriate.

Tips for providing productive feedback:

• Read with a positive eye, not a negative or critical one.
• Always use “I” statements. Never begin a sentence with “you.”
• Always start with the positive and end with the positive.
• Be respectful and kind in your feedback. Click here for some sample “helpful” v. “unhelpful” comments (Links to an external site.).
• Point to specific elements of the draft that are well done.
• Point to specific elements of the draft where revision would be helpful.
• You don’t have to fix your classmate’s work. Your role is to provide supportive, constructive feedback.
• Don’t focus only on grammar and punctuation; look at the content. How well is the draft organized? Is the purpose clearly stated? How engaging and appropriate is the word choice for the intended audience?

Evaluation: Your peer support feedback will be graded according to the Peer Support Rubric. Additionally, you will be graded in your M10A1 assignment for how well you apply the feedback.  Peer Support Forum participation is worth 5% of your final grade. 

 

Outcome(s) addressed in this peer support forum include:   CO2: Apply the appropriate communication type and form for health care related communications. CO5: Produce various forms of professional communication including e-mails, memos, executive summaries, and reports for diverse audiences.