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Homework answers / question archive / To provide you with an opportunity to utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately
To provide you with an opportunity to utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately. 1. In what different ways can you access information? 2. Describe the importance of formal and informal networks and how they are utilised to access knowledge or memory not held in the system. 3. How can you gain a better understanding of how knowledge management affects the daily tasks of different members of staff? What type of information might you need to ask about to review corporate knowledge?
These are the main ways to gather corporate knowledge which is not held in formal system.
Staff feedback
Staff feedback helps to know the working conditions and their activities. They can freely convey their views about the corporate and they can suggest the needed improvements and solutions of existing problem.
Staff feedback in any form can highlight issues on the shop floor and in working conditions.
Customer feedback
By collecting feedback from customers theycan share their experience whether good or bad and we can kolnow what they really want and what company rellay gives.This helps to identify the business problems.
Business performance data
The business performance data shows the problem faced by the oragnisation and all the needed information.
Surveys and questionnaire
The structured questionnaire and surveys helps to collect the reliable information about an organization.
Personal interview
The another important way to collect information is the personal interview. It helps to get the needed knowledge through well defined questions.
2). Importance of formal and informal network
Importance of formal network
Importance of informal network
3). Knowledge management helps to share quality information. It increase the sharing of information and it helps the organization to record and sharing of quality ingormation. Through knowledge management employees learning will be enhance, employess will be adaptive ti any situation and alsobecome more flexible and finallybit increases the job satisfaction. We might seek information which related to an organizations people, process technology, products and organizational performance.
