What do roles and responsibilities have to do with group and team interaction?
Clarification of roles and responsibilities are of utmost importance in any group or team setting as lack of clear roles, responsibilities,etc. can lead to chaos or confusion among the team members, thereby resulting in conflict and lack of cooperation. Thus, in order to encourage cooperation, promote better coordination and motivate the employees to achieve goals, it is necessary that roles and responsibilities must be clearly defined for each team member. Allocation of roles and responsibilities is a crucial task for manager or team leader and should be done carefully after considerable analysis and discussion.

What can a manager do to impact the effectiveness and performance of group and team work within his or her organization?
Manager can impact the effectiveness and performance of team work by displaying effective leadership qualities and motivating the employees via skills such as charisma, knowledge and experience, thereby helping them in raising their productivity and efficiency and aligning their individual goals with those of the entire organization. Further, open communication, empathy, ability to recognize and reward top performance and rectify weaker performances, etc. are some of the other skills which managers must possess in order to impact the effectiveness and performance of team work.

Manager is the one who provides a sense of direction to the team's effort, thus he should make it sure that the team members are not deviated from the intended course of action. He should act as a bridge between the team members and the senior management and should make the two way communication effective.

How do motivational factors impact group process and performance?
Motivational factors affect group process and performance by boosting the morale of the employees, thereby making them more satisfied, productive, consistent as well as enhancing their loyalty towards the organization. Thus, all the factors result in better ouput and reduction in mistakes, etc. Motivated employees lead to development of a healthy organizational atmosphere, conducive for the growth of the employees as well as entire group or team and organization.

What management techniques that encourage constructive conflict and effectively manage destructive conflict?
Management techniques such as brainstorming encourage participation and provide increasing opportunities to employees to enter into constructive discussions. Similarly, techniques such as rewards, recognition programs for top performers also result in healthy competition among the employees to outperform each other and thus, benefiting the entire organization. Further, open communication between the employees at different levels helps in avoiding grapevine, rumors etc. and avoids destructive conflicts.