your queries regarding the use of modern case management software in efficiently handling the increasing case load of probationers.

Let us first understand the benefits of a general case management software and why it is important for today's law practitioners.

Every lawyer has some find of system for dealing with ongoing matters and dormant or closed matters. Typically, that system involves file folders, filing cabinets and papers stacked in piles on their desks and in their offices. Information retrieval typically involves memory, knowledge of an individual filing system, a byzantine numbering system, and lots of scrambling around to find items.

Case management software automates that administrative process. It makes information available to people who do not physically control the file, makes it possible to update and modify information easily, and, most important, makes it easier to find information quickly when you need it. In the more sophisticated programs, you can also integrate timekeeping, billing, accounting and even document management into a single package.

As a result, accessing the case management program when a client or opposing counsel calls can immediately bring to your computer screen the information you need to address the issue at hand.

source: http://www.denniskennedy.com/archives/000957.html

Now let us see some benefits of using case management software in probation departments. Here is a list of functions which a probation tracking system can provide to probation departments and thus, make them more efficient in handling increasing workload.

Tracks probationer personal identification information
Tracks all probationer case information including sentence date, assessed amounts, balances
Automates payment collection and receipt printing
Full reporting features including monthly court reports, quarterly state reports, and custom reports available
Collects restitution for multiple victims
Prints restitution checks
Tracks case notes for each probationer
Tracks community service hours assessed and worked
Tracks probationer's contacts (employment, personal, family, other)
Tracks appointment dates
Can be use to track multiple courts
Customization available