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Strategic Audit Report You will write the Executive Summary section or the beginning of your Strategic Audit Report

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Strategic Audit Report

You will write the Executive Summary section or the beginning of your Strategic Audit Report. The opening section of your audit report can easily be the most important part of the audit, can grab a reader's attention, and keep it throughout if written correctly; while a poorly written one can leave the reader guessing and confused. So, as you complete this section be descriptive, detailed, and use well-written language.

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Provided are the guidelines to complete this section:

• Write a summary of your strategic audit report.

• This section should be a review of the strategic audit’s findings. It is not to be a history of the firm, or what the firm does (you have already written this in the 1.5 - Strategic Audit Report: Select a Company and Introduction Overview (PLG1) assignment).
• It should be an overview of what is contained in the Strategic Audit Report and the findings.
• The Executive Summary is meant to sell your strategic report to your reader.

Review the Strategic Audit Report Guidelines page for additional details on this course project.

Submit Your Results

• This section should be one (1) full page in length.
• The document should be double-spaced, with sources cited and referenced using current APA formatting, where applicable.

 Strategic Audit Report Embry-Riddle Aeronautical University MGMT 436 SUPPLY CHAIN REPORT 2 PART ONE NETFLIX (SFAS) ANALYSIS SWOT FACTORS # S1 WEIGH RATING T Creativity .15 WEIGHT COMMENTS SCORED 4.5 .68 Progressively there is the innovation that has aided in improving the performance. S2 Leadership .15 4.5 .68 Progressive Proper leadership is available for good coordination of the team members. S3 Modesty .10 4.0 .40 Modesty in the performance has lead to increase productivity in the firm. W1 Insufficient .05 3.0 .15 equipments Lack of enough equipment has lead to delays and improper performance by the team. W2 Lack of .05 2.0 .10 transparency There has been a lack of transparency in selecting the participants in various sets. O1 Team work .10 3.0 .3 Teamwork will aid in proper coordination and increase in 3 efficiency of the performance conducted. O2 Diversificati .10 2.5 .25 on Diversification will help evade the risks that may arise, like postponement of certain perfomances thus can gain from the performance of other diversified programs. T1 Competition .15 2.8 .42 Diversification to other kinds of performance will aid in evading the competition from the other related industry as the different versions will help gather more revenues. T2 Devices .10 3.0 .3 The firm should acquire advanced technological devices like laptops to ease the performance and the broadcasting performance to increase the company's image. T3 Responses .05 4.0 .2 There should be a proper catering of the response from the clients to ensure there is 4 good protection of the vital assets, which is the customers (CHO, 2015). TOTAL 1.00 3.48 PART TWO NETFLIX TOWS ANALYSIS MATRIX Internal factors/ Strengths(s) Weakness(w) S1: Creativity W1 : Insufficient equipments S2 : Leadership W2 : Lack of transparency Opportunities(O) SO strategies WO strategies O1: Team work S1/O2- Application of a lot of W2/O1- Teamwork amongst O2: Diversification creativity in the performance the members has ensured there external factors has yielded more in the is efficiency industry, which has aided in performance, diversification related into performances music performances in the which has other helped reduce the firm's lack like of transparency. 5 Threats(T) ST strategies T1: Competition S2/T1- Competition facing the W1/T2- company has few T2: Responses firm can be dealt with if the pieces of equipment used in company adopts innovative means performance. WT strategies highly the different performances in in the the firm. Using the few types Proper of equipment effectively can leadership in the firm can lead raise a good response from the to adopting good innovative clients, thus good returns strategies to overcome the (Rawung & Salindeho, 2020). competition. Part three 6 The strategy that Netflix should adopt for the future achievement of its goals is the innovative strategy. Innovation boosts the organization's performance in different ways where the company can meet its future objectives on time. Most of the innovative companies have adopted the newest technological advancements, which have a boost in changing the company's face both in performance and production. The company should adopt an innovative strategy to reap some of the benefits of brilliant and quality ideas employed due to creativity. These are some of the benefits related to innovation; Increasing the productivity An innovative idea aids the company in better decision-making, enabling the company to change its performance and mode of operations. When the creative ideas are well implemented, the company can produce quality products made in large quantities. Quality products attract the attention of the customers who are the main clients of the products where due to the high attention attained from the customers, they end up purchasing the products in large numbers. A high return earned from the sales made enables the company to continue its production where they progressively make high production (Tsai & Liao, 2016). Increases the efficiency Innovation helps the company change the quality of the services and the goods the company offers to its clients and other stakeholders. To increase efficiency, it must adopt recent technological advancements to enable the company to progress with the changes in the economy and the business environment. Increased efficiency allows the company to increase the returns through the significant number of sales made. Efficiency enables the company to have a 7 competitive advantage against its competitors by producing quality products that highly meet the customer's needs. Efficiency enables the performance of the activities to be effective, thus attaining the set goals on time (Karimov, 2020). 8 References CHO, Y. (2015). Segment Disclosure Transparency and Internal Capital Market Efficiency: Evidence from SFAS No. 131. Journal Of Accounting Research, 53(4), 669-723. https://doi.org/10.1111/1475-679x.12089 Karimov, K. (2020). Development Innovation?. INTERNATIONAL Strategy JOURNAL of Uzbekistan: OF Modernization INNOVATION AND Versus ECONOMIC DEVELOPMENT, 6(4), 46-53. https://doi.org/10.18775/ijied.1849-7551-7020.2015.64.2003 Rawung, S., & Salindeho, M. (2020). Small-Scale Industries Development Strategy in Bitung City Using SWOT Analysis and TOWS Strategy. Society, 8(2), 783-793. https://doi.org/10.33019/society.v8i2.269 Tsai, K., & Liao, Y. (2016). Sustainability Strategy and Eco-Innovation: A Moderation Model. Business Strategy https://doi.org/10.1002/bse.1926 And The Environment, 26(4), 426-437. 1 Measures and Strategic Tools on Organization Performance: Embry-Riddle Aeronautical University MGMT 436 Part 1: 2 Strategic audit performance is a critical process conducted in organizations to support them in ensuring the effective operation of organizations. Also, the audit supports the company in reviewing its compliance with the developed administrative regulations. Conducting an audit in the company helps instil a sense of confidence in the organization management that the company is operating well. The company should focus on solving the potential challenges to ensure the best outcomes. Conducting audit in the company helps the company maintain a d enhancing the business reputation in the community. Conducting audit in the company helps perform due diligence or the review for the shareholders and potential investors. The Netflix strategic measures in the organization performance through critical analysis of the organization financial statements. The financial statement presents the organization position by indicating the organization revenues, assets, liabilities and profits. Profits indicate effective performance in the organization. The strategic audit company also compares the level of profits with the past trading period where growth in the organization profits presents a better performance in the organization. However, the decline in profits within the trading periods indicates the needs for improvement to prevent incurring losses. The following strategy used in measuring performance is analysis in the organization productivity. The volume of organization productivity helps in indicating the organization performance, where a high volume of production that meets the existing demand indicates better performance in the organization. However, reduced volume of production in the company indicates poor utilization of the company resources, which results in poor performance in the company. The other strategy used by the audit company in measuring the organization performance is the sales and the market share. Organizations with a high volume of sales serve a significant market share, representing successful performance in the organization operations. The organization market share indicates its ability 3 compared to its competitors, where the organization with the largest market share presents better performance. The other strategic approach used to measure the organization performance is customer services; customer services are essential elements in attracting and retaining customers in the company. Better customer services help retain and attract new customers, which improves the organization performance. Better customer's services from employees help build trust with the organization, which reflects better organization performance. Moreover, achieving the organization goals helps in indicating better performance in the organization. However, the organizations delayed or inefficient achievement reflects poor performance in the organization's operations (Haddadi & Yaghoobi, 2014). The practical tools and programs used in measuring Netflix Company performance include performance management frameworks. The most effective management framework used to measure organization performance is the Balanced Scorecard (BSC). The strategy helps the company clarify their strategy and communicate operation priorities and objectives. BSC helps monitor progress by measuring the extent of objectives and priorities being delivered. BSC helps define and manage action plans to ensure various initiatives are in place to deliver the organization priorities and strategic goal. The following effective program is reward and recognition programs. Reward and recognition programs aim to improve employee performance and motivate the team to perform their roles. Reward and recognition program is an essential technique that the management system should enhance to celebrate the high performers, indicating the company's better performance. The following important technique is key performance indicators (KPIs) and metrics. These are measurement technique on the organization objectives. The measures help measure the organization's achievement of its objectives, indicating its performance. The audit measurement 4 techniques effectively indicate the organization's actual performance. The audit measurement team should adopt a personal development plan technique based on reelection to individual performance and requirement and set goals toward future performance to improve organization performance and promote individual development (Ceil, 2013). Part 2 The output controls refer to the desired final results of production achieved through the behavior of the organization workforce. The output controls are based on the described organization objectives, targets, and milestones achieved through the task process. The types of output used by Netflix Company include consumer satisfaction levels that ensure the provision of services that meet the consumer's defined standards. The other output control tool used by the company is the profit objectives that measure the organization achievement of the set profit objectives. The other type of output control is sales quotas. Sales quotas are the targeted sales to achieve in a specific period. The output control effectively promotes the organization performance by providing adequate consumers satisfaction, achievement of profit objectives, and achievement of the set sales targets (Edwards, 2021). Behavior controls are unique to the performed tasks and determine the process needed for the job performance. The location determines behavior controls to perform the task and perform the task. In different instances, as the task becomes more complex, the behavior controls also become more complex in determining the strategies to perform the given task. The behavior controls aim at controlling the employee's actions that contribute to the results. The types of behavior control measures implemented by the Netflix Company include rules and procedures that guide the team in performing different tasks. The regulation includes the dressing code, not smoking, providing rewards and punishable actions to employees found with irresponsible 5 behavior. The behavior control measures effectively control the employee's behavior, promoting positive outcomes from the company. The input controls regulate the input of resources essential in fulfilling the described tasks. The type of input control tools applied by the strategic audit company includes hiring qualified staff, providing adequate capital that raises the company ability, and improving company values and motivation and reward programs. The input control strategies effectively support the company performance through the provision of required resources to support the task performance. Motivation technique improves the employees in their roles and responsibilities, hence improving the organization performance ("Netflix - Overview - Profile", 2021). References 6 Ceil, C. (2013). Performance Management Tools. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.2273950 Edwards, J. (2021). Creating Organizational Control Systems. Opentextbc.ca. Retrieved 6 May 2021, from https://opentextbc.ca/strategicmanagement/chapter/creating-organizational- control-systems/. Haddadi, F., & Yaghoobi, T. (2014). Key indicators for organizational performance measurement. Management Science Letters, 4(9), 2021-2030. https://doi.org/10.5267/j.msl.2014.8.019 Netflix - Overview - Profile. Ir.netflix.net. (2021). Retrieved 6 May 2021, from https://ir.netflix.net/ir-overview/profile/default.aspx. 1 Netflix Internal Environment Report: Embry-Riddle Aeronautical University MGMT 436 2 Part 1: Operation and Logistics Netflix Company is an Entertainment Company that provides subscription-based streaming services, including offering online streaming from the online services that bring joy to all its clients across the world. The essential products from the company include streaming media and video on demand. The vital services from the company include film production and distribution and television production and distribution. The organization's operation strategy's core goal is to enhance growth in the company streaming membership globally, increase the net income, and facilitate operations that increase the level of the company's profitability. Netflix operations are based on three segments, including domestic streaming, internal streaming, and domestic DVDs. Through effective management, the company has successfully increased the worth of shareholders. The company also succeeded in achieving the global leadership position in the internet television network by providing over 76 million streaming globally. The company operation segments enhance growth in the organization revenues raised from the monthly subscription charges from local and international members. Netflix logistic setup includes inbound logistics and outbound logistics operations and marketing and sales. The inbound logistics includes licensing from the developers in streaming segments. Hence, the company streams approved content to their clients. Also, the content provided by Netflix relies on developers who provide the content. It is evaluated to ensure it's attractive and promotes the brand of the company. The license given to Netflix enables its audience to obtain unlimited access to movies, TV shows, and other essential content. These licenses are prepared for specific; for instance, they are assigned to Netflix for a maximum of 6 years before they are renewed. The provided contents from Netflix include movies such as Time Warner, Lions Gate, and Dream works. Netflix deals with the low bargaining power of its suppliers for the actual 3 content to successfully bid against its competitors, including Google, Amazon, Apple, and Outerwall. Therefore, there is a need to operate under the high costs charged on the content creators' content ("Netflix Research", 2021). The outbound logistics enables the company to deliver its content through the company websites. The organization's clients can successfully obtain Netflix content through its websites or the developed apps for tablets and smartphones. Hence, it becomes easy for viewers to access the updated contentment from Netflix. Moreover, to facilitate better operations in the company and stream, the company implements two vital basic systems: cloud architecture and a delivery content network. The cloud architecture system enables Netflix to automatically connect the users' devices to the delivery network and the content. The delivery network software doesn't operate with Netflix, where the company outsources it. Furthermore, Netflix includes effective advertisement and marketing strategies that involve adequate investment capital for advertising. Advertisement activities include TV commercials, online promotions, billboards, and emails that help create more awareness of the organization's brand hence increasing the organization's market. Netflix services are easily accessible to its users through subscriptions to Netflix using the Internet and other vital devices, including iPhone, tablets, tablets, laptops, and other essential devices. The company also provides 24/7 call services to its customers. Again, the company has developed a live chat platform that helps solve inconveniences to clients (Shattuc, 2019). Part 2: Human Resource Management (HRM) Netflix Company consists of about 12,135 employees as of 2021. Netflix employees are innovative, which has facilitated the company's successful growth. The employees possess 4 practical communication skills that enable better collaboration with the other organization staff and customers, building a better reputation for the company and attracting new customers. The employees strive toward the organization's growth through sharing ideas and working toward tough and risky decisions to facilitate tremendous growth. The employees successfully collaborate with other organization teams to enable easy and better achievement of the company goals (JAVED et al., 2019). The company allows daily and weekly meeting that helps the employees in reducing any chances of errors and mistakes during their performance in different roles. These characteristics create a comfortable environment toward the achievement of the company goals. The employee's benefits from Netflix include financial wellness benefits, free lunches, 12 months paternity and maternity leave, unlimited vacation days, open working hours, health, vision, dental insurance, mobile phone discounts, employees' stock purchase plans, and complimentary Netflix subscriptions. The employees operate as a united team and successfully collaborate to achieve the organization's goals. Netflix consists of better working conditions for the employees, including benefits that support employees working in branches in other countries. The company provides high compensation to employees that attract more applicants willing to work for the company. The company has neither been protested by the human rights groups or by the government for employment practices. The company abides by the legal provision on the employees' rights to enable a better relationship with the employees. Netflix's human resource department mission or goal is "increasing the employee's retention through success strategies that maintain a thriving working environment (Pombo & Gomes, 2019). Part 3: Information Technology (IT) Information technology is one of the critical elements that is highly implemented in Netflix Company. IT advancement has generated more benefits to Netflix Company through better 5 provision of its services to clients. Implementation and improvement in technology have created a competitive advantage for the company and have supported the company in developing a solid team known as "The Simian Army." The implementation of technology includes the use of crowdsourcing that highly attracts the user's attention. The strategy has supported the company in increasing the number of subscribers, hence raising revenue in the company. IT support the company on online streaming of videos and movies to provide convenience to its clients ("How Netflix Uses Information Technology | Brooke Besley's Blog", 2021). Moreover, Information Technology skills have supported the company in developing websites and other essential channels that support individuals in viewing the company content. Furthermore, Netflix implements information technology in the collection of relating on the subscribers have watched in the past and their personal television preferences. The collected data enable Netflix to provide each user with a personalized list of recommendations on shows and movies that correspond to individual preferences. Also, Netflix uses IT to develop numerous consumers’ decisions on various development, including what content they should invest in and when to produce original content. Most of the administrative functions and consumer services are automated to manage online activities and content better. All the data collected helps Netflix improve consumers' benefits and keep them getting back to the websites. The manufacturing and logistics systems for the company are highly automated to enable quick production and easy supply and access to the organization's services. The information technology trend implemented in the company includes cloud computing, mobile apps, automation, innovative technology, and big data analytics. The company focuses on investing in more IT trends and the utilization of technology and more 6 advancement to enhance the company's future success through adequate provision of services to clients (Rataul et al., 2018). 7 References How Netflix Uses Information Technology | Brooke Besley's Blog. Blogs.ubc.ca. (2021). Retrieved 22 April 2021, from https://blogs.ubc.ca/brookebesley/2013/11/16/how-netflix-uses- information-technology/. JAVED, S., JAVED, R., AHMED, N., & ANJUM, D. (2019). HUMAN RESOURCE MANAGEMENT PRACTICES AND ITS IMPACT ON JOB SATISFACTION AMONG EMPLOYEES IN HIGHER EDUCATION SECTOR. INTERNATIONAL JOURNAL OF MARKETING & HUMAN RESOURCE MANAGEMENT, 10(2). https://doi.org/10.34218/ijmhrm.10.2.2019.001 Netflix Research. Research.netflix.com. (2021). Retrieved 22 April 2021, from https://research.netflix.com/business-area/content-and-studio. Pombo, G., & Gomes, J. (2019). Employees’ perceptions and the relationship between human resource management and organizational performance: a conceptual view. Knowledge And Performance Management, 3(1), 46-63. https://doi.org/10.21511/kpm.03(1).2019.05 Rataul, P., Tisch, D., & Zámborský, P. (2018). Netflix: Dynamic Capabilities for Global Success. https://doi.org/10.4135/9781526439871 Shattuc, J. (2019). Netflix, Inc. and Online Television. A Companion To Television, 145-164. https://doi.org/10.1002/9781119269465.ch7 1 Strategic Audit Report: Netflix Inc. Embry-Riddle Aeronautical University MGMT 436 Part 1: 2 Netflix, Inc. is an American company that operates as a content platform and production. The significant product and services from the company include streaming media, providing video on demand, film production, film distribution, television production, and television distribution. The company was established in 1997; thus, the company has operated for the past 23 years. The company headquarters are located in Los, Gatos, California, United States. Netflix organization presents a positive operation culture that fosters the organization's growth and success. Netflix Inc. presents an organizational culture that includes high motivation to employees toward their responsibilities and how they should behave in the workplace environment. The company implements its corporate culture in developing resilience among its employees to encourage growth in the increasing competitive demand in the streaming industry. The company's cultural system makes the online platform successful in fulfilling its values and objectives. The organization implements its corporate culture in maintaining an efficient framework on the core values of business operations, beliefs, and behavior that motivate the individual employees to support the innovative ideas for online business development. The positive culture aligns with organization objectives, strategies, and policies since the organizational culture helps make the media streaming enterprise competitive concerning innovativeness. Through the cultural cues, the company strengthens its strategic operation in the industry that promotes competitiveness against other industries, including YouTube, Apple, Amazon, Walmart, and Disney. The competitive environment supports Netflix in enhancing more improvements through the strategic application of the organizational culture, which helps the company provide online services, original content, TV series, and more attractive movies. Netflix culture supports the organization's growth by addressing some of the company challenges in the company environment, including innovation and consumer satisfaction on the entertainment 3 services based on consumer's preferences. The company's organizational culture operates as a strategic management strategy toward the competitive benefits and growth of the company ("Netflix Inc.’s Organizational Culture & Its Strategic Implications - Rancord Society", 2021). Netflix's marketing strategies include numerous campaigns, social media posts, and opportunities for potential clients to watch any content anytime, anywhere, and to any screen connected to the internet. The company's marketing goals include raising brand awareness that helps the company in increasing its market share. The next goal is creating high-quality leads that support the company in attracting more clients. The other goal is promoting growth and maintaining thought of leadership to enable effective operation in the organization and successfully meet the organization objectives. The next objective is to increase customer value by providing services and products that meet the consumers' needs. The organization's marketing goals also focus on empowering the company employees to be brand ambassadors. The marketing goals are clearly stated and align with the organization's vision statement "becoming the best global entertainment distribution service," which supports the flow and achievement of the company goals. The marketing goals align with the organization's mission statement, "To entertain the world," the mission statement aligns with the organization's goals in providing on-demand movie streaming services. 4 Part 2 INTERNAL FACTOR ANALYSIS SUMMARY (IFAS) FACTORS WEIGHT RATING WGTD COMMENTS SCORE STRENGTHS S1 Exponential growth: 0.15 1.0 0.15 Netflix has become in the past decade, the most influential Netflix has become brand the most influential streaming content in brand online the United States and content other parts of the for streaming both in the United for online world. States and other parts of the world. S2 Positive brand 0.2 0.5 0.1 Out of its services, the reputation: out of its company has gained a services, the company better has gained a better supporting its growth. reputation reputation supporting its growth. S3 Worldwide client’s 0.3 base: Netflix consist a 0.5 0.15 Netflix consists significant a market 5 significant market share serving about share serving about 190 nations globally, 190 nations globally hence increasing the and consists of 167 company's level of million profitability. that subscribers provide company a the high revenue. S4 High-level 0.1 0.8 0.08 Netflix produces originality: Netflix original content over produces original the years with the content over the years with the highest quality. highest quality. S5 Affordable 0.15 1.0 0.15 Netflix provides pricing: affordable Netflix subscription costs that provides leverage the company affordable from its competitors. subscription costs that leverage the company 6 from its competitors (Carolina, SG, Peterson and Gupta, 2021). WEAKNESSES W1 Increased Debt: 0.01 0.3 0.003 The company Netflix is serving a continues to increase large market globally, its long-term debt to which requires a high finance its production amount capital. ($14.17 B) due to the Hence the company high demand for its continues to increase products and services its long-term debt to and finance competitive benefits. of production. its achieving ($14.17 B) W2 Increasing Operational 0.02 0.2 0.004 The rising demand Costs: and development of the rising demand and content increase the development organization's of content that increases operation cost. 7 the organization's operation cost. W3 Support Shortages: 0.04 0.4 0.016 Reduced customer reduced customer support has contributed the hacking contributed to hacking support has to the of of consumer's accounts consumer's accounts hence reducing the hence reducing the number of clients. number of clients. W4 Over-Dependence On 0.01 North 0.1 0.001 America Market: this is This is a significant weakness since the a North America significant weakness Market since saturation. the North is nearing America Market is nearing saturation. W5 Limited Copyrights: 0.01 0.2 0.002 The content rights since Netflix does not from other studios own expire most of its within few content, this affects years, and the content the appears on other sites. negatively. company 8 Moreover, the content rights from other studios expire within few years, and the content appears on other sites. TOTAL SCORES 0.90 0.656 Part 3: PART I - COMPANY INFORMATION Company Name > Netflix Inc. Primary Business Classification > Entertainment, film production and distribution, television production, and television distribution. State Incorporated > Scotts Valley California Year Established > 1997 Ticker Symbol > NFLX Analyst (i.e., Student Name) > PART II - FINANCIAL COMPONENT SEC Form 10-K Data 2017 2016 2015 2014 9 INCOME STATEMENT Total Revenues > $11,693 $8,831 $6,780 $5,505 Net Income before taxes (or Loss) > $485 $261 $142 $349 BALANCE SHEET Total Assets > $19,013 $13,587 $10,203 $7,043 Total Liabilities > $15,431 $10,907 $7,979 $5,185 Equity (Assets - Liabilities) = $3,582 $2,680 $2,224 $1,858 10 PART III - COMPANY 10-K ANALYSIS & SUMMARY Netflix's financial position is strong and getting stronger. Netflix consists of a substantial global growth opportunity the company due to the increased clients demand globally. The provision of its services at affordable prices has supported revenue and has created a healthy financial position. The company's financial position is healthy and improving as the company focus on providing services that ensure adequate consumer satisfaction. From the company balance sheet, Netflix had a long-term loan of $14.8B; the company has successfully enhanced its effective management, making it manageable and ensuring timely payment of the debt. However, the company should improve the free cash flow as the company presented a negative value of $3.3Bfrom the company last year's fourth-quarter earnings reports. The immediate cause of the negative free cash flow is the billions of upfront investments the company makes original content, which needs increased funding in providing the services. The financial improvement in the company is enhanced due to the growth in revenue and the increasing operating profits generated from the company content deals. As a result of the coronavirus pandemic, Netflix viewers have increased as most people are asked to stay at home to help in controlling the spread of the infection (Filings and (NFLX), 2021). The increase in the number of viewers and subscribers has contributed to profitability and improved free cash flow in Netflix. 11 References Carolina, SG, Peterson and Gupta, 2021. Netflix SWOT Analysis 2020 | SWOT Analysis of Netflix | Business Strategy Hub. [online] Business Strategy Hub. Available at: [Accessed 17 April 2021]. Filings, S. and (NFLX), N., 2021. 10-K Annual Report Thu Jan 28 2021. [online] Last10K.com. Available at: [Accessed 17 April 2021]. Rancord Society. 2021. Netflix Inc.’s Organizational Culture & Its Strategic Implications Rancord Society. [online] Available at: [Accessed 16 April 2021].