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The Major Types of Communication
  • Aug 2021
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The Major Types of Communication

28th August 2021

Communication can be said to be the process of transmitting some meaningful information from one person to the other or among a large group of people. For effective Communication to happen, the sender's message must reach the receiver in the same form and meaning. There are some professional academic writing help sites like study help me that are dedicated to provide informative assignment help that are too related with communication.

Effective and easy-flow Communication is essential in an informal or a formal one, like a business environment. But Communication is not only about just speaking and the other person listening. It's way more complex than that.

The process of Communication involves a person who sends the message, who is a sender, the message to be transmitted, the medium through which the message is communicated, the person or group of persons to whom the message is sent, that is the receiver, and a response in the form of feedback from the receiver. 


Therefore, we can classify Communication into two types: formal and informal. Formal Communication happens in a business or any official environment, which can be easily formal. Here specific as well as sophisticated words are used. Research paper writing, Essay paper writing and your homework answers all form a part of formal Communication; the reason for this will be discussed hereafter.


Colleen Hoover, who happens to be the author of a famous novel, once said, sometimes not speaking conveys more than all the words in the world could say. Communication plays a similar role in our lives. Both the types of Communication- formal and informal-have their importance in the field of Communication.


  1. Formal Communication usually happens in the hierarchical order, from top leadership to various subordinates and departments. For example, your senior is sending some message to you, or your principal is sending some message to your teachers. The professor sending some messages to the subordinate teachers or the students forms a formal Communication. However, there is no set structure for informal Communication. It can happen either at a place other than the official environment or within it. In your office, you start having some conversation with your peers about your personal life or anything that does not require prior formal approval; then, you have informal Communication in a business or a formal environment. The same thing happens when you converse with your friends in school or college. Also, you might have seen certain ladies or men gathering outside their houses or in parks to talk to each other. This is what we call informal Communication outside a formal environment.


  1. Formal Communication often follows a particular channel or structure such as emails or any other such communication letters. In contrast, informal Communication is a free-flowing one and does not require any channel. For example: When some vital information has to be circulated among employees by the boss, he will either send a circular to various departments or communicate through the mail. He is not going to reach out to every employee personally and then convey the information. Similarly, when customers have to address any company problem, they have to write a formal letter to the company. Even letters, circulars, and notifications form a part of this formal Communication. Informal Communication does not require any such set channel of Communication. You can directly address the issue to the person in this case, like you do when talking with friends and family.


  1. Most formal communications require secrecy and are hence confidential ones, while informal communications are gossip that keep spreading like a forest fire. For example, most of the time, a particular company's further plan of action is kept confidential and communicated only to a few employees so that it may not spread and reach other companies, resulting in losses to the company. At the same time, nothing like this happens in informal Communication. You talk to a bunch of people, and they talk to another group of people, and thus, the message keeps on spreading.


  1. Formal communications take time, while informal ones do not since they form chains and spread from one person to another. When you write a letter or send a circular, you take time to put them in the proper format, while no such thing happens in informal Communication. You speak out in front of the other person, whatever you want to.


  1. Formal Communication has more reliability since most of them are in black and white, while informal Communication takes its course and thus is less reliable. Of course, the words spoken cannot be reliable since they do not have any proof.


  1. Formal Communication has three types: 

  2. A. Horizontal or Lateral- This can happen between people on the same level, from different departments. 

B. Vertical – This conversation happens between different levels in an organization, either from juniors to seniors or vice versa. 

C. Crosswise or Diagonal- This conversation is way more complex and happens between employees working at different levels from different departments.


  1. Informal Communication too has three types: 

A. Cluster Chain- This is the same as the social media tag procedure. At a go, one person communicates information to several people in a line. 

B. Single Strand Chain- Here, the Communication starts from one person, then goes to another, and in the same way keeps on spreading to others one by one. 

C. Gossip Chain- Here, one person shares information with a group of people; these people, in turn, spread to their respective groups.


  1. Formal Communication uses sophisticated language and a set format, while an informal one does not. You may communicate with your friends and colleagues in whatever language you want to until and unless it offends people.

So, these were a few points of difference between formal and informal Communication, which clarified the concept. Also, you would have understood why your homework answers or research paper writing are a part of formal Communication.



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