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Describe how leadership empowerment can help an organization serve its customers better

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Describe how leadership empowerment can help an organization serve its customers better. What can you do personally from a leadership perspective to help the organization serve its customers better?

On a practical and individual level, how can you become a self-leader through individual learning? Based on the text, can you use the three skills of a self-leader to help your organization or team become more high-performing?