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Speedy Oil provides a single-server automobile oil change and lubrication service

Business

Speedy Oil provides a single-server automobile oil change and lubrication service. Customers provide an arrival rate of 2.5 cars per hour. The service rate is 5 cars per hour. Assume that arrivals follow a Poisson probability distribution and that service times follow an exponential probability distribution.
b. What is the average time that a car waits for the oil and lubrication service to begin?

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