Students will create a Disaster Recovery Plan for either the organization they work for or one they wish to work for in the future. The plan will follow the template/example provided. Student should r

INFORMATION TECHNOLOGY DISASTER RECOVERY PLAN

Revision History

Official copies of the document are available at the following locations:

• Department of Information Technology Office

• Office and home of the Chief Information Officer

Contents

Revision History 1

Official copies of the document are available at the following locations: 1

Contents 2

Section 1: Introduction 3

Section 2: Scope 3

Section 3: Assumptions 3

Section 4: Definitions 3

Section 5: Teams 3

5.1.1Incident Commander 3

5.1.2Incident Command Team 3

5.1Datacenter Recovery Team 3

5.2Desktop, Lab, and Classroom Recovery Team 4

5.3Enterprise Systems Recovery Team 4

5.4Infrastructure and Web Recovery Team 4

5.5Telecommunications, Network, and Internet Services Recovery Team 5

Section 6: Recovery Preparations 5

6.1Data Recovery Information: 5

6.2Central Datacenter and Server Recovery Information: 5

6.3Network and Telecommunication Recovery Information: 5

6.4Application Recovery Information: 5

6.5Desktop Equipment Recovery Information: 5

Section 7: Disaster Recovery Processes and Procedures 5

7.1Emergency Response: 5

7.2Incident Command Team: 5

7.3Disaster Recovery Teams: 5

7.4General System/Application Recovery Procedures/Outline: 5

8.0 Network & Telecommunication Recovery Guidelines: 5

Appendix A. IT Contact List 5

Appendix B. Crisis Management Team Contact List 6

Appendix C: IT Recovery Priority List 6

C.1IT Infrastructure Priorities: 6

C.2IT System Priorities: 7

C.3Consortium, Outsourced, and Cloud-based IT System Priorities: 7

C.4IT Facility Priorities 8

Appendix D: Vendor Information 8

Appendix E: Disaster Recovery Signoff Sheet 9

Section 1: Introduction

Provide an introduction to the company/situation...

A copy of this plan is stored in the following areas:

• Department of Information Technology Office

• Office and home of the Chief Information Officer

Section 2: Scope

Determine/explain the scope of this plan.

Section 3: Assumptions Section 4: Definitions Section 5: Teams

1. 1. 1. Incident Commander

1. 1. 1. Incident Command Team

1. 1. Datacenter Recovery Team

All Contact Information is located in Appendix A

1. 1. Desktop, Lab, and Classroom Recovery Team

All Contact Information is located in Appendix A

Commander.

1. 1. Enterprise Systems Recovery Team

All Contact Information is located in Appendix A

1. 1. Infrastructure and Web Recovery Team

All Contact Information is located in Appendix A

Commander.

1. 1. Telecommunications, Network, and Internet Services Recovery Team

All Contact Information is located in Appendix A

Commander.

Section 6: Recovery Preparations

1. 1. Data Recovery Information:

1. 1. Central Datacenter and Server Recovery Information:

1. 1. Network and Telecommunication Recovery Information:

1. 1. Application Recovery Information:

1. 1. Desktop Equipment Recovery Information:

Section 7: Disaster Recovery Processes and Procedures

1. 1. Emergency Response:

1. 1. Incident Command Team:

1. 1. Disaster Recovery Teams:

1. 1. General System/Application Recovery Procedures/Outline:

8.0 Network & Telecommunication Recovery Guidelines:
Appendix A. IT Contact List Appendix B. Crisis Management Team Contact List Appendix C: IT Recovery Priority List

The following priorities have been established by the department of Information Technology with consultation from the campus community.

1. 1. IT Infrastructure Priorities:
   2. IT System Priorities:

1. 1. Consortium, Outsourced, and Cloud-based IT System Priorities:

1. Critical – Basic infrastructure and must be restored as soon as possible.

2. High – Systems of extreme importance, but do not provide infrastructure.

3. Medium – Important systems and applications, but do not have university-wide impact.

4. Low – Systems important to specific departments or specific small populations of users.

5. Full –Systems that may not be restored to functional status until normal operations are reestablished.

Note: RTO is recovery time objective, RPO is recovery point objective

1. 1. IT Facility Priorities

Note: building list continues on next page.

1. Critical, needed for maintenance of public health and safety, communications.

2. High, needed for income maintenance for students, employees; payments to vendors; requirements for compliance or regulation; effect on cash flow; effect on production and delivery of services (housing, dining, student services).

3. Medium, needed for mission of university, delivery of classes.

4. Low, everything else

Appendix D: Vendor Information Appendix E: Disaster Recovery Signoff Sheet

I have been briefed and given an overview of the Disaster Recovery Plan and I am familiar with my responsibilities.