Louisiana State University

BLAW 3201

Ch.2 MULTIPLE CHOICE

1)Which of the following is an example of globalization of operations strategy?

2. Which of the following did the authors not suggest as a reason for globalizing operations?

3. Which of the following does not represent reasons for globalizing operations?

4. NAFTA seeks to

5. With reference to cultural and ethical issues, the World Trade Organization has

6. Which of the following is true about business strategies?

7. Which of the following activities takes place once the mission has been developed?

8. Which of the following statements about organizational missions is false?

9. The impact of strategies on the general direction and basic character of a company is

10. The fundamental purpose of an organization's mission statement is to

11. Which of the following is true?

12. According to the authors, which of the following strategic concepts allow firms to achieve their missions?

13. A firm can effectively use its operations function to yield competitive advantage via all of the following except

14. Which of the following has progressed the furthest along its product life cycle?

15. The ability of an organization to produce goods or services that have some uniqueness in their characteristics is

16. Which of the following has made the least progress along its product life cycle?

17. A strategy is a(n)

18. Which of the following statements best characterizes delivery reliability?

19. Which of the following is an example of competing on the basis of differentiation?

20. The ability of an organization to produce services that, by utilizing the consumer's five senses, have some uniqueness in their characteristics is

21. Experience Differentiation

22. Which of the following is the best example of competing on low-cost leadership?

23. Franz Colruyt has achieved low-cost leadership through

24. Which of the following is an example of competing on quick response?

25. Costs, quality, and human resource decisions interact strongly with the         decision.

26. Which of the following is not an operations strategic decision?

27. Which of the following OM strategic decisions pertains to sensible location of processes and materials in relation to each other?

28. Which of these companies is most apt to have quality standards that are relatively subjective?

29. Which of the following will more likely locate near their customers?

30. Which of the following statements concerning the operations management decision is relevant to services?

31. Which of these organizations is likely to have the most important inventory decisions?

32. The PIMS program has identified the

33. Standardization is an appropriate strategy in which stage of the product life cycle?

34. Cost minimization is an appropriate strategy in which stage of the product life cycle?