Tennessee College of Applied Technology, LivingstonBCOMM 789 ACTIVITY 7

Tennessee College of Applied Technology, LivingstonBCOMM 789

ACTIVITY 7.3: DEVELOPING BAD-NEWS MESSAGES WRITING INDUCTIVE OPENINGS

Revise the following openings so that they are inductive.

A. Because your all-in-one printer did not show any defects in workmanship until three months after the warranty expired, we cannot honor your claim.

B. We received many applications for this position, but an internal candidate was selected.

C. Dampier Enterprises cannot participate in the Magnolia Charity Benefit this year.

D. This letter is in response to your complaint of April 9.

E. Company policy does not allow me to approve the proposed transaction.