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Central Texas College - SPCH 1318 QUESTION1)Jamal is visiting Norway as a Rotary exchange student

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Central Texas College - SPCH 1318

QUESTION1)Jamal is visiting Norway as a Rotary exchange student. Shortly after his arrival there, he began to feel confused, anxious, and stressed, causing him to question the wisdom of committing himself to this exchange. Based upon Jamal's reaction, what is he most likely experiencing?

culture shock

    ethnocentrism

  intercultural communication

    enculturation

Q U ESTIO N 2

Which element of intercultural competence is defined as an internal state of readiness to respond to something?

knowledge

    skill

     motivation

 mindfulness

Q U ESTIO N 3

The general cultural perspective on such key issues as death, God, and the meaning of life that shapes how you perceive and respond to what happens to you is called a(n)

            .

     prospectus

    ethnicity

microcultur

e

     worldview

 

Q U ESTIO N 4

The culture of which country values an equal, or decentralized, distribution of power?

     Israel

 Russia

 France

    China

Q U ESTIO N 5

 

Scholars suggests that all human beings share common experiences and values, regardless of intercultural differences. According to linguist and scholar Steven Pinker, what is a virtue that seems to be present to some degree across the globe?

     It is bad to harm others and good to help them.

 The pursuit of success is most important in life.

Animals are sacred and should be treated with respect.

     It is important to understand that life is unfair.

 

Q U ESTIO N 6

Several researchers suggest that one of the best ways to enhance understanding when communicating over a period of time with someone from a different cultural background is to develop            .

     a combination language

    mindfulness

     a third culture

    a friendship

Q U ESTIO N 7

What culture type emphasizes achievement, assertiveness, heroism, and material wealth?

feminine culture

    masculine culture

     high-context culture

    low-context culture

Q U ESTIO N 8

The theory that suggests that all people adapt their behavior to others to some extent is

            .

     other-orientation

     uncertainty reduction

    social decentering

communication

accommodation

 

Q U ESTIO N 9

Fritz Heider says all people are "naive psychologists" because we   .

 

     are easily deceived by others

     assume that all of our interpersonal relationships are likely to succeed

    believe that people are inherently good

seek to understand the motives behind others' actions using common

sense

 

Q U ESTIO N 10

The theory that helps explain why Nabil's perception of Shawna's behavior differs dramatically from Benjamin's perception of that same behavior is known as   theory.

     implicit personality

     impression formation

    standpoint

     attribution

 

Q U ESTIO N 11

Meghan anxiously awaits as her statistics professor hands back results on the last exam. As the professor approaches, Meghan notices that the he has a smile on his face. She immediately thinks to herself "I must have aced this test!" On which stage of the interpersonal perception process did Meghan end this interaction?

     organization

interpretatio n

     selection

 attribution

Q U ESTIO N 12

The      indicates that people make guesses about the personalities and behaviors of others using their own ideas, expectations, and often unconscious biases.

     impression formation theory

    implicit personality theory

     causal attribution theory

     correspondence inference theory

 

Q U ESTIO N 13

Reece watches a news report about a young man arrested for stealing bread and peanut butter from a local grocery store. Reece assumes that the young man had no

 

other choice but to steal the food for survival. Using causal attribution theory, which cause does Reece attribute the man's behavior to?

     a stimulus

     the man's standpoint

     the man's circumstance

    the man's mental state

Q U ESTIO N 14

You see your friend Hernando sitting quietly, leaning forward with his head in his hands. Wondering what is wrong, you continue to observe him from a distance. After seeing him yawn and rub his eyes, you determine that Hernando must be tired. Through which process of perception checking did you reach this conclusion?

indirect

objective

     subjective

    direct

Q U ESTIO N 15

When he first looked at Aimee's LinkedIn page, Cecil was put off by Aimee's use of a low-quality profile photo and the fact that some content had spelling errors. After meeting with her, Cecil realized that Aimee's LinkedIn page did not accurately portray her professionalism; she was a strong and highly-qualified candidate. Which strategy did Cecil use in order to keep his perception in line?

     reducing uncertainty

     applying the self-serving bias

     considering the self-fulfilling prophecy  

  linking details with the big picture

Q U ESTIO N 16

A recency effect occurs when we pay attention to the          pieces of information we receive about a person or situation.

     last

     most exciting    

first

     largest

 

 

Q U ESTIO N 17

What is the most effective way to sustain a conversation?

     Ask open-ended questions and listen to responses.

     Reveal personal information about yourself immediately.   

 Withhold information about yourself.

     Limit the use of nonverbal messages.

 

Q U ESTIO N 18

Joe tells his wife, Serafina, that he thinks they should "redo" their bathroom as their next home improvement project. Serafina reacts strongly to this suggestion, complaining that, "We don't have enough money to do that!" Serafina thought "redo" the bathroom meant to replace the shower, toilet, and sink and to re-tile the floors and paint the walls. She was relieved when Joe explained that what he meant by "redo" the bathroom was just to paint the walls and have the floors refinished. The language barrier Joe and Serafina experienced is called           .

     allness

     static evaluation   

 bypassing

     polarization

 

Q U ESTIO N 19

The      level of meaning conveys the feelings and subjective associations a person has for a symbol.

     Connotative

 concrete

     denotative   

 abstract

Q U ESTIO N 20

When someone uses the word dog and you understand the word to mean "a mangy, dirty, and disgusting animal, like the one that bit me when I was five years old," which level of meaning are you likely applying?

     Connotative

 Contextual

 literal

     denotative

 

 

Q U ESTIO N 21

Indexing your comments and remarks is a way to avoid which word barrier?

words are arbitrary

     allness

     static evaluation

    polarization

Q U ESTIO N 22

What seeks to explain how societies are bound or linked together through their use of symbols?

     semantics

     ladder of abstraction

     symbolic interaction theory

    dissonance theory

Q U ESTIO N 23

Some people call the late Yasser Arafat a "terrorist," both fearing and reviling him. Some people call him a "freedom fighter," both loving and praising him. The use of these words to describe or evaluate Arafat reflect the power of words to .

create perceptions

    influence actions

make

relationships

 build barriers

Q U ESTIO N 24

Kellyn realizes that when she communicates with Ji, an international student from South Korea, she may need to be sure that that her messages are more explicit, but they should not be condescending. Kellyn should use       to accomplish this goal.

     jargon

     apologies

     elaborated code   

 polarization

Q U ESTIO N 25

 

Gary is going to break up with Hortensia and has decided to break the news at an expensive restaurant in hopes of avoiding an unpleasant scene. Even though this might not work, Gary's decision reflects his understanding of the importance of which component of communication?

     noise

     feedback

 context

 decoding

Q U ESTIO N 26

Research has found that those who need to communicate something negative, such as a desire to end a relationship, often select a     communication medium.

     less rich

     more personal

    more rich

     non-electronic

 

Q U ESTIO N 27

What form of communication takes place when someone communicates the same message to many people at once but the creator of the message is usually not physically present?

     mass communication

    public communication

     small group communication

    intrapersonal communication

Q U ESTIO N 28

What elements distinguish interpersonal communication from other forms of human communication?

It is a distinctive, transactional form of human communication involving mutual influence for the purpose of managing relationships.

It involves treating people as objects, responding to roles rather than the person, and distinctive conversations.

It is a mechanical, transactional form of human communication, where each person has a role to perform.

It involves communicating with someone you care about, communicating in an I-It relationship, and treating people as individuals.

 

 

Q U ESTIO N 29

Which actions best describe decoding?

     putting thoughts, ideas, and feelings into words or nonverbal cues

    filtering messages through past experiences

     minimizing external and psychological noise

interpreting ideas, feelings, and thoughts that have been translated into a code

 

Q U ESTIO N 30

What is considered to be the most sophisticated and most realistic model of interpersonal communication?

     communication as action

     communication as interaction

communication as transaction communication as contraction

Q U ESTIO N 31

Which statement is true about interpersonal communication in the workplace?

     Employers don't seek applicants with strong interpersonal skills.

     It is more important to get along with your supervisors than your peers.

Applicants are sought after if they have the ability to listen to others and manage conflict.

     Interpersonal communication in the workplace decreases productivity.

 

Q U ESTIO N 32

Sammy and Jobeth are considering moving in together. Sammy is unsure, so she sits down to make a mental list of the pros and cons of cohabitating with Jobeth. Sammy is demonstrating which form of communication?

     interpersonal communication

    impersonal communication

    intrapersonal communication

    intermediate communication

Q U ESTIO N 33

 

What is a common myth about interpersonal communication?

All interpersonal relationship problems are communication problems.

     Interpersonal communication is complicated.

     Communication rules are sometimes unclear in a relationship.

    People judge others based on behavior, not their intent.

Q U ESTIO N 34

While Danilo argues with his girlfriend, Katie, he uses profane language and raises his voice. This causes Katie's blood pressure to increase and inhibits her ability to accurately interpret Danilo's messages. Which form of communication interference is Katie experiencing?

     selective listening

conversational narcissism

     emotional noise

    external noise

Q U ESTIO N 35

When Jeannie noticed that her friend Kam was upset, Jeannie asked her what was wrong. Although Kam reassured her that everything was okay, Jeannie noticed that Kam had a slight frown on her face and was not making eye contact. What did Jeannie do to accurately read the situation?

use social-decentering

   analyze meta-messages

    analyze meta-cognitions

     use compassionate listening

 

Q U ESTIO N 36

Mrs. Applebaum teaches seventh grade, and definitely prefers her female students over her male students, who are often rude and disrespectful. When one of her female students speaks rudely to her, Mrs. Applebaum doesn't seem to hear it. What barrier to effective listening is Mrs. Applebaum experiencing?

conversational narcissism

     selective listening

    external noise

     ambush listening

 

 

Q U ESTIO N 37

Angelique was involved in a small car accident a few days ago. When the police officer arrived at the scene of the accident, he withheld judgment about who was at fault until he spoke with Angelique, the other driver, and an eyewitness. Which listening style did the police officer primarily use?

analytical

    critical

     relational

     task-oriented

 

Q U ESTIO N 38

Which skill best reflects a conscious attempt to take into account your conversational partner's thoughts, feelings, values, background, and perspective?

     social decentering    

critical listening

     compassionate listening    

emotional intelligence

Q U ESTIO N 39

Jonathan has just been fired from his job and turns to you to talk about it. According to communication researchers, what would be an inappropriate response to show social support?

     "Well, things will get better now that the worst is over."

     "I think you're overreacting. Things aren't as bad as they seem!"

    "Don't worry about it. You can always find a new job."

     "I really care about you and am here to help."

 

Q U ESTIO N 40

Which guideline should you keep in mind when paraphrasing the words of your conversation partner?

     Make paraphrasing concise.

     Use the exact same words your partner used.

     Make paraphrasing broad and avoid being too specific.

     Go beyond the information communicated by your partner.

 

 

Q U ESTIO N 41

Camila waited in the rain for fifteen minutes because her boyfriend, D'Andre, was late to pick her up after class. When she asked him why he was so late, he replied "I had to drop off my dry cleaning on the way. Stop making such a big deal out of this!" What best classifies D'Andre's response?

     confirming response

    impervious response

    supportive response

disconfirming

response

 

Q U ESTIO N 42

Philosopher William James identified three components of the self: the material, the social, and the spiritual. The material self is based upon      .

     all of the tangible things you own

     that part of you that interacts with others

     your internal thoughts and introspections about your values and moral standards

    your needs and desires

Q U ESTIO N 43

People who have a high sense of self-worth are more likely to be   .

     comfortable having others observe them when they perform

    overly responsive to praise and compliments

more sensitive to criticism and negative feedback from

others

     more critical of others

 

Q U ESTIO N 44

Joe tells anybody who will listen to him the most intimate details of his personal life. According to the Johari window, he probably has a relatively large   area.

     blind

     unknown

 hidden

    open

Q U ESTIO N 45

 

The technique of having a trained person listen as you verbalize your fears, hopes, and concerns is called            .

     open communication

    listening therapy

     intrapersonal communication

    talk therapy

Q U ESTIO N 46

Margolis, in anticipating his next public speaking assignment, thinks that while he may not be the most skilled speaker, he is intelligent, he knows how to research a topic, and if he spends some time practicing he ought to be able to get at least a "C." Margolis is most likely engaging in which technique for improving self-esteem?

     avoiding comparisons

    reframing

     self-talk

     visualization

 

Q U ESTIO N 47

Psychologist Eric Berne's concept to describe people's overall sense of their own worth and that of others is called  .

social comparison

     social awareness

    positive face

     life position

 

Q U ESTIO N 48

Victoria must complete a high-level mathematics course before graduating from college. With graduation within reach, Victoria imagines herself receiving a passing grade on the final exam, shaking her professor's hand, and smiling in front of a camera while holding her diploma. Through using , Victoria has boosted her confidence about passing the class.

     self-talk

 reframing

     visualization

 talk therapy

 

Q U ESTIO N 49

We decide whether to incorporate others' comments into our self-concept by evaluating the feedback using three criteria: frequency of the message,     , and how consistent the message is with our own experiences and other feedback we've received.

     politeness of the feedback

whether we perceive the feedback as credible

     whether the feedback was solicited

    specificity of the feedback

Q U ESTIO N 50

The set of enduring internal predispositions and behavioral characteristics that describe how you react to your environment is your       .

     self-concept

 true self

     reflexive self

    personality