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1) We cannot understand organizations without understanding the behavior of the people within them'

Operations Management

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1) We cannot understand organizations without understanding the behavior of the people within them'. Do you agree or disagree with idea? Why?

2.    One of your Facebook friends has posted this note. "Help! I have just been assigned to head a new product design team at my company. The division manager has high expectations for the team and me, but I have been a technical design engineer for four years since graduating from college. I have never 'managed' anyone, let alone led a team. The manager keeps talking about her confidence that I will be very good at creating lots of teamwork. Does anyone out there have any tips to help me master this challenge? Help!" You smile while reading the message and start immediately to formulate your recommendations. Exactly what message will you send?

3.    One of your friends has just been appointed as leader of a work team. This is her first leadership assignment and she has recently heard a little about attribution theory. She has asked you to explain it to her in more detail, focusing on its possible usefulness in managing the team. What will you tell her?

4.    One day your boss comes in and he is nervous, edgy, and argumentative. The next day he is calm and relaxed. Does this behavior suggest that personality traits are not consistent from day to day?

5.    Suppose that you are working in a team where workforce diversity in terms of ethnicity, age and religion is significantly observed; if so what effect do you expect that the workforce diversity has on a team's performance and satisfaction

6.    Explain your supervisor's emotional intelligence level based on your observation; support your explanations with a number of critical incidents you faced.

7.     A well-known actress is growing older and is featured in a television commercial dealing with products for the elderly. What source of power is the actress attempting to use in selling the products? 

 "Changes should never be made unless there is a reasonable certainty that benefits will definitely