Discussion: The Analyze Phase and Its Tools for Success in DMAIC First, read Chapter 6 in The Essential Workplace Conflict Handbook as well as Determine the Root Cause: 5 Whys

Discussion: The Analyze Phase and Its Tools for Success in DMAIC

First, read Chapter 6 in The Essential Workplace Conflict Handbook as well as Determine the Root Cause: 5 Whys. Additionally, be sure to refer to the ANALYZE Supplementary Document.

Address the following:

• How has your analysis of Define and Measure informed your ability to analyze?
• In what ways do you feel you need additional information to analyze appropriately?
• What is essential about clarity of expectations in an organization, and what happens if that clarity of expectations is not present?
• What are "Five Whys" that you would recommend asking your organization's stakeholders (or to the stakeholders of the Garden Depot) to determine some solutions to the conflict?