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How would a manager use organizational and technical knowledge to influence unwilling employees?
How would a manager use organizational and technical knowledge to influence unwilling employees?
Expert Solution
Managers can use organizational and technical knowledge to influence unwilling employees by providing affirmation and guidance for small steps that the employees take. The manager can tie performance evaluations or collaboration with other employees and learning new skills. Mentoring, guidance, and empathy from management are vital in bringing unwilling employees through change.
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