Homework answers / question archive / The purpose of this assignment is for students to examine and analyze social, multi cultural and environmental issues and their impacts upon managerial practice in the global hospitality industry Question 1: Economic and Industry Recovery from COVID-19 as a Business Environment Issue Now that we have experienced lockdowns, masking and social distancing, a nearly normal summer, and a return to masking (at the time I am writing this)

The purpose of this assignment is for students to examine and analyze social, multi cultural and environmental issues and their impacts upon managerial practice in the global hospitality industry Question 1: Economic and Industry Recovery from COVID-19 as a Business Environment Issue Now that we have experienced lockdowns, masking and social distancing, a nearly normal summer, and a return to masking (at the time I am writing this)

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The purpose of this assignment is for students to examine and analyze social, multi cultural and environmental issues and their impacts upon managerial practice in the global hospitality industry Question 1: Economic and Industry Recovery from COVID-19 as a Business Environment Issue Now that we have experienced lockdowns, masking and social distancing, a nearly normal summer, and a return to masking (at the time I am writing this)...what do you believe will be long term changes in your chosen industry segment as a result of the pandemic? For example, you may choose to discuss business travel trends, mobile food ordering and pick-up, virtual and remote events, among others. Do you think these changes are beneficial or detrimental the overall economic robustness of the industry segment? What do you think are industry best practices that should be adopted based on these long term changes? Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12 point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question. Question2: Immigration Reform as a Social Issue Immigration reform is considered to be a top agenda item confronting the US Congress. Please discuss the significance of immigration reform on your chosen industry segment. You may consider reliance on immigrants as employees, visa availability and types, DACA, stronger borders, etc. Do you believe immigration reform should be an agenda item for industry lobbying groups such as the American Hotel and Lodging Association or the National Restaurant Association? Why or why not? Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12 point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question. Question3: Bias and Diversity Training as a Multi-Cultural Issue Suppose you were a US based, hospitality manager (you may make any assumptions you wish as to the type of business). You have been tasked with developing a cultural competence and racial bias training program for employees. The training will last one day. a. You know that unconscious bias is a big topic in culture competence and diversity training, most specifically in the hospitality industry. What is unconscious bias? Would this be addressed in your training? b. How will you structure the training? What topics do you believe are the most important to cover in your training in regard to how guests and employees are respected and treated? What would your objectives of your training program be? Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12 point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question. Question4: Technology Adoption in the Hospitality Industry as a Technology Issue 1. What do you believe are the most significant technology advances being utilized in a hospitality segment of your choice (hotels, food and beverage, travel, events, etc) that impact both guest satisfaction and overall operational efficiency? 2. Do you think technology helps or hinders company strategies to enhance customization and personalization on a global scale? 3. In summary, what technology advances do you see as being a win-win for both the company and its guests, and which ones do you believe that hotels should proceed with caution? Expectation: It is expected that your answer will be approximately 500-750 words in length (one page to one and one-half pages, single-spaced, 12 point font) and will use a minimum of 3 cited sources from either refereed or reliable industry trade publications. Please be sure to use in-text citations and include a reference list at the end of the question.