QUESTIONS: In this assignment, your task is to respond to each question posed below by drawing on notes or your recollection of the content viewed in each video

QUESTIONS: In this assignment, your task is to respond to each question posed below by drawing on notes or your recollection of the content viewed in each video.

i. What is the difference between “operations,” “operational,” and “strategic?”

ii. In what way is “process design” relevant to the topic of operations management?

iii. What events in a manufacturing or service operation trigger the need to do “process design” or redesign?

iv. What is a “business process” (BP)?

v. What is “business process analysis?”

vi. Why is “business process management” (BPM) an important topic in “operations management?”

• .For convenience, I have also copied the titles of these videos below.
  • “A Strategic View of Operations” (20.5 minutes).
  • “Operations and Strategy with Nigel Slack” (10.25 minutes).
  • “Process Design” (29.5 minutes).
  • “An Introduction to Business Process Management” (8.5 minutes).
  • “What is a Business Process” (2.5 minutes).
  • “An Introduction to Business Process Management” (8.5 minutes

Assignment 4 – Operations Strategy, Process Design, BP Analysis, and BPM INSTRUCTIONS: 1. Please refer to the document entitled “Lesson Plan 2 References” located in Module 4 of your Canvas account. There, you will find listed six (6) videos that you need to review to complete this assignment. For convenience, I have also copied the titles of these videos below. i. “A Strategic View of Operations” (20.5 minutes). ii. “Operations and Strategy with Nigel Slack” (10.25 minutes). iii. “Process Design” (29.5 minutes). iv. “An Introduction to Business Process Management” (8.5 minutes). v. “What is a Business Process” (2.5 minutes). vi. “An Introduction to Business Process Management” (8.5 minutes) 2. QUESTIONS: In this assignment, your task is to respond to each question posed below by drawing on notes or your recollection of the content viewed in each video. i. What is the difference between “operations,” “operational,” and “strategic?” ii. In what way is “process design” relevant to the topic of operations management? iii. What events in a manufacturing or service operation trigger the need to do “process design” or redesign? iv. What is a “business process” (BP)? v. What is “business process analysis?” 1 vi. Why is “business process management” (BPM) an important topic in “operations management?” 2 Lesson Plan 2 References 1. “A Strategic View of Operations (20.5 minutes),” Part 1, by Dr. Harvey H. Miller, Saint Mary’s University, Canada, 1/23/13. https://www.youtube.com/watch?v=qpqQtJ7GW8k&t=1s 2. “Operations and Strategy with Nigel Slack (10.25 minutes),” an interview at the University of San Diego, 2/2/10. https://www.youtube.com/watch?v=ZRcDVm6G50Y&t=3s 3. “Process Design (29.5 minutes),” Stephanie Powers, no date. https://www.youtube.com/watch?v=FWpl-W_vnKk&t=29s 4. “An Introduction to Business Process Management (8.5 minutes),” Manuel Lopes, 12/11/12. An Introduction to Business Process Management - YouTube 5. “What is a Business Process (2.5 minutes),” The Process Consultant, 4/24/13. What is a business process? - YouTube 6. “An Introduction to Business Process Management (8.5 minutes),”Stephen Tillemans, 8/19/10.