British Columbia Institute of Technology

BUSA 1305

Chapter 9 Leading Followers

1)___is the ability one demonstrates in influencing others to act in a particular way through direction, encouragement, sensitivity, consideration and support.

1. 1. Motivation
   2. Supervision
   3. Leadership
   4. Influence
   5. Persuasion

2.                                           have the ability to influence employees is based on the formal authority inherent in their positions.
   1. Group leaders
   2. Leaders
   3. Managers
   4. Supervisors
   5. Chief executive officers

3. Briefly distinguish between the terms leader and supervisor.

4. Qualities such as intelligence, charm, decisiveness, enthusiasm, strength, bravery, integrity, and self- confidence are                                                             .
   1. those desirable in top management
   2. known as leadership traits
   3. those of successful entrepreneurs
   4. those desirable in mid-level managers
   5. supervisory traits

5. Research efforts at isolating specific leadership traits resulted                                                   .
   1. in key findings
   2. in discovering only three key leadership traits
   3. in finding at least a dozen specific traits
   4. a number of dead ends
   5. a mix of personality and professional traits

6. Attempts to identify traits consistently associated with those who are successful in                                                          

others have been more promising.

1. 1. manipulating
   2. inspiring
   3. dominating
   4. dazzling
   5. influencing

7.                       reflects one's desire to exert a high level of effort to complete a task.
   1. Drive
   2. Motivation
   3. Need for achievement
   4. Enthusiasm
   5. Machiavellianism

8. Leaders also build trusting relationships with those they influence by                                and by showing a high consistency between spoken words and actions.
   1. being competent
   2. being truthful
   3. achieving goals
   4. driving change
   5. creating an atmosphere of innovation

9. People are more apt to be influenced by someone whom they view as                                                         .
   1. being innovative
   2. seeing the future
   3. being on the cutting edge
   4. being honest and innovative
   5. exhibiting honesty and moral character

10. Of the following characteristics, which is NOT positively associated with effective leaders?
    1. Possesses relevant knowledge
    2. Honest with strong moral character
    3. Prone to guilt
    4. Prone to introversion
    5. Desire to influence others

11. The search for traits or characteristics that separate leaders from non-leaders dominated early research efforts in the study of leadership. Explain why this research has generally been inconclusive. Briefly list and describe the traits consistently associated with those who are successful in influencing others.

12. A                                                  is an individual with a compelling vision or sense of purpose, an ability to communicate that vision in clear terms that followers can understand, a demonstrated consistency and focus in pursuit of the vision, and an understanding of their own strengths.
    1. visionary
    2. futurist
    3. charismatic leader
    4. superior communicator
    5. self-actualized leader

13. The most comprehensive analysis of charismatic leaders identified five such characteristics. Of the following, which is NOT one of those key characteristics:
    1. Vision
    2. Ability to articulate the vision
    3. Willingness to take risks to achieve the vision
    4. Insensitivity to both environmental constraints and follower needs
    5. Behaviors that are out of the ordinary

14. There’s an increasing body of evidence that shows impressive correlations between charismatic leadership and                                                among followers.
    1. high performance and satisfaction
    2. higher levels of innovation
    3. higher production levels
    4. lower attrition
    5. higher quality and satisfaction

15.                                             are individuals who can easily adjust their behavior to different situations, read verbal and nonverbal social cues, and alter their behavior accordingly.
    1. High achievers
    2. Great leaders
    3. High self-monitors
    4. High performing executives

1. 5. The most successful leaders

16. Martin Luther King, Jr. and Steve Jobs are often described as charismatic leaders. Describe the effect of charismatic leaders on their followers. Does possessing charisma alone explain leadership effectiveness?

17.                                                     leadership is the ability to create and articulate a realistic, credible, attractive exemplar of the future that grows out of, and improves upon, the present.
    1. Futuristic
    2. Charismatic
    3. Competent
    4. Visionary
    5. Credible

18. Sir Richard Branson, Mary Kay Ash, and Michael Dell exemplify what type of leaders?
    1. Futuristic
    2. Charismatic
    3. Competent
    4. Visionary
    5. Credible

19. Becoming a leader requires certain skills. Some of those skills are                                           , which are the tools, procedures, and techniques unique to your specialized situation.
    1. technical

1. 2. tactical
   3. strategic
   4. quality management
   5. project management

20. The ability to think in the abstract, analyze lots of information, and make connections between the data is known as a                                                              skill.
    1. technical
    2. tactical
    3. strategic
    4. conceptual
    5. abstract

21.                                 skills, which are your ability to socialize and interact with outsiders (those not associated with your unit) can also make you a better leader.

1. Technical
2. Networking
3. Strategic
4. Conceptual
5. Human relations

22.                                            skills focus on your ability to work with, understand, motivate those around you, and require effective communication.
    1. Visionary
    2. Networking
    3. Strategic
    4. Conceptual
    5. Human relations

23. What skills do visionary leaders exhibit? Briefly explain the three key traits and characteristics.

24. Researchers at The Ohio State University found two categories that accounted for most of the leadership behavior described by employees. The behaviors are best identified as                                                   
    1. task-centered and strategic-centered behaviors
    2. tactical and strategic behaviors
    3. task-centered and employee-centered behaviors
    4. visionary and human relations-centered behaviors
    5. employee-centered and management-centered behaviors

25. A                                                      leader’s major concern is ensuring that employees know precisely what is expected of them and providing any guidance necessary for goals to be met.
    1. task-centered
    2. strategic-centered
    3. visionary
    4. employee-centered
    5. management-centered

26. An individual who leaves no doubt as to who’s in charge and who has the authority and power in the group, can be best described as                                                 .
    1. task-centered
    2. power-driven
    3. autocratic
    4. employee-centered
    5. tactical

27. A leader who exhibits                          
    1. task-centered
    2. people-centered
    3. company-centered

behavior views employees as a means to an end.

1. 4. autocratic
   5. democratic

28. Define task-centered and autocratic leadership styles. In which types of organizations or situations are these types found?

29. Which of the following styles describes leaders who exhibit behaviors concerned with the welfare of employees and characterized as trusting, friendly, and supportive?

1. Participative
2. People-centered
3. Democratic
4. Compassionate
5. Autocratic

30. The leadership style of an individual who actively seeks input from followers for many of the activities in the organization is                                                                    .
    1. participative
    2. people-centered
    3. democratic
    4. compassionate
    5. autocratic

31. A participative leader may allow the followers to have a say in what’s decided, thereby practicing

                                         leadership.

1. 1. participative-consultative
   2. people-centered
   3. free-rein
   4. democratic-participative
   5. autocratic

32. Which of the following describes the leadership style in which the leader is removed from the day-to- day activities of the employees, but is always available to deal with the exceptions?
    1. People-centered
    2. Consultative-participative
    3. Free rein
    4. Democratic-participative
    5. Autocratic

33. The                                     leadership style is one where the leader seeks input and hears the concerns and issues of the followers, but makes the final decision.
    1. people-centered
    2. consultative-participative
    3. free- rein
    4. democratic-participative
    5. autocratic

34. Today many employees appear to prefer to work for a supervisor with which of the following leadership styles?
    1. Task-centered
    2. Participative
    3. Problem-solving
    4. Autocratic
    5. People-centered

35. Why cannot we make a sweeping generalization that a people-centered leadership style will make someone a more effective supervisor?

36. It became increasingly clear to those studying leadership that predicting leadership success involved something more complex than isolating                                                                        .
    1. a few success factors or traits
    2. those who exemplify people-centered leadership
    3. a few preferable behaviors or success factors
    4. a few traits or preferable behaviors
    5. those who exemplify task-centered leadership

37. Paul Hersey and Kenneth Blanchard proposed a leadership model called                                                          

leadership, which emphasizes that leadership styles must adjust to specific situations.

1. 1. situational
   2. transitional
   3. non-traditional
   4. laissez-faire
   5. transformational

38. Situational leadership focuses attention on the readiness of                                                   .
    1. management
    2. the leader
    3. the overall organization
    4. business units
    5. the employees

39. The first component of the situational leadership model focuses on employees, however, the second component of the situational leadership model focuses on                                                   behavior.

1. 1. overall organizational
   2. the leader’s
   3. the group’s
   4. top management’s
   5. the business unit’s

40. Hersey and Blanchard identified four specific leadership styles based on the maturity of the follower. Of the following, which is NOT one of the four leadership styles?
    1. Delegating
    2. Telling
    3. Participating
    4. Selling
    5. Showing

41. Surveys show that                                      is consistently singled out as the number-one characteristic of admired supervisors.
    1. credibility
    2. fearlessness
    3. honesty
    4. persistence
    5. capable

42. , closely connected with the concept of credibility, is defined as the belief in the integrity,

character, and ability of a leader.

1. Trust
2. Fearlessness
3. Honesty
4. Persistence
5. Capability

43. The top rating of honesty as an identifying characteristic of admired supervisors indicates the

importance of                                                         to leadership effectiveness.

1. 1. competence and trust
   2. trust and inspiration
   3. technical expertise and focus
   4. credibility and trust
   5. believability and trust

44. Supervisors should avoid playing favorites. Unless performance measures are objective and widely visible, you may be                                                          .
    1. accused of discrimination
    2. seen as inconsistent
    3. seen as arbitrary and unfair
    4. seen as dishonest
    5. thought of as incompetent

45. Of the following, which is NOT true of an employee who is engaged in the organization:
    1. Engaged employees are passionate
    2. Engaged employees put forth extra effort
    3. Engaged employees are disconnected from the organization
    4. Engaged employees have drive and ambition
    5. Engaged employees are innovators

46. Leaders that guide or motivate their employees in the direction of established goals by clarifying role and task requirements are referred to as:
    1. Transactional leaders
    2. People-centered leaders
    3. Credible leaders
    4. Transformational leaders
    5. Innovative leaders

47.                                  pay attention to the concerns and developmental needs of employees; they change employees’ awareness of issues by helping them look at old problems in new ways; and they excite, arouse, and inspire followers to put out extra effort to achieve group goals.
    1. Transactional leaders

1. 2. People-centered leaders
   3. Credible leaders
   4. Transformational leaders
   5. Innovative leaders

48. The role of a                                    is different from the traditional leadership role performed by first-line supervisors in that it involves becoming a “facilitator" and less command and control.
    1. transformational leader
    2. team leader
    3. transactional leader
    4. people-centered leader
    5. group leader

49. E-leadership is a relatively new phenomenon. Leadership skills necessary for success in a dispersed environment compared to a collocated environment found that four critical skills. Of the following, which is NOT among those four critical skills?

1. Adept at multiple forms of connected technologies
2. Ability to use process facilitation skills for meetings
3. Monitor team progress over time
4. Maintain work/life balance work based on 24/7 accessibility
5. Establish and maintain trust in a diverse cultural environment

50. What two forces are driving the use of empowerment as part of leadership? Can empowerment work anywhere?

51. The belief that a particular leadership style true.
    1. will be transformative
    2. will always be transactional
    3. will always be effective
    4. will spur innovation
    5. will always result in high performing team

52. Certain individual, job, and organizational variables can act as ability to influence followers.
    1. inspiration for leadership
    2. enhancements for leadership
    3. transforming factors for leadership
    4. a solid basis for leadership
    5. substitutes for leadership

53. Why shouldn’t the statement "leaders don't always have an effect on those they are supposed to lead" be alarming?