South Texas College BAT MHSM 4304 QUIZ 4 QUESTION1)Intrapersonal skills include all but one Self- management Adaptability Anger management None of the above     QUESTION 2 1

South Texas College

BAT MHSM 4304

QUIZ 4

QUESTION1)Intrapersonal skills include all but one

Self- management

Adaptability

Anger management

None of the above

QUESTION 2

1.                            Disrespect is a common causal allegation when analyzing malpractice claims. True or False?

True

False

QUESTION 3

1.                            When considering why patients chose to sue providers, the theme of wanting to prevent similar incidents in the future is called:

Altruism

Rationalizat ion

Recompens e

Accountabil ity

QUESTION 4

1.                            Valid informed consent should be given to a person who has been informed, is competent, moderately confused, and has not been coerced. True or False?

True

False

QUESTION 5

1.                            How we communicate today is dynamic and requires new skills and insight into the best methods to ensure effectiveness of these technologies. Skills include all, but one

Telemedicine

Medical Coding skills

Texting Email

QUESTION 6

1.                            Patient satisfaction is a measure of what actually happened during an encounter with the physician.

True

False

QUESTION 7

1.                            The following broad cognitive and affective skills are needed by healthcare clinicians except

Cognitive skills

Interpersonal skills.

Social skills

Intrapersonal skills

QUESTION 8

1.                            Studies have concluded clinician communication provided in a timely manner with sincerity influences patients' responses to adverse events.

True

False

QUESTION 9

1.                            One hundred percent of the time patients expect to receive the following treatment but one

Be told the truth always

Receive high-quality safe care

Be analyzed daily

Be respected and listen to

QUESTION 10

1.                            Quality measurements of home healthcare agencies that receive government reimbursement include all except

Meal intake

Risk of falls

Number of lab work

Both A and C