University of Louisiana, Lafayette

MGMT 320

CH 1 Video Quiz

1)The Dyson Company produces high­quality and top­performing products. The company is an example of a(n)                                                                           , a group of people who work together to achieve some specific purpose.

2. Mr. James Dyson, founder of the Dyson Company is the                                           , the company's most senior and important manager; the one all other top managers report to.

3. The Dyson vacuum cleaner, unlike the cleaners produced by its competitors, doesn't need a bag and doesn't lose suction. Producing a product that is new or better than its competitors is an example of                                               .

4. Dyson produces products that are significantly better than its competition. This is known as

restructuring outsourcing empowerment technical skills

5. James Dyson's success comes from his background in architecture and engineering as well as his                                                , which consist(s) of the ability to think analytically, to visualize an organization as a whole and understand how the parts work together.
6. Dyson employs outsourcing as a manufacturing strategy by having the vacuums manufactured in Malaysia. This shows he understands the importance of managing for                                                                                                                                                                                                 .

7. Dyson's competitive advantage is the production of more effective and efficient products, such as the high­tech Airblade hand dryer. Which of the following is NOT one of the four building blocks of superior competitive advantage?

8. James Dyson feels that engineering and designing products is exciting. He supports risk taking and works to develop student engineers'                                         , the job­specific knowledge needed to perform well.

9. By telling employees "Expect failure but don't accept it," Mr. Dyson encourages                                                                                                                                                                            .