Georgia State University

CIS 2010

Study Guide for Exam 1

Chapter 1

1)One of the big advantages of being an informed user and consumer of IT is that it enables you to anticipate future innovations and their potential applications. True/False

2. Global outsourcing helps an organization to:

1. 1. Find the best person for the job.
   2. Find more economical resources.
   3. Implement spatial and temporal flexibility.
   4. All of these.

3. Managing information systems in a modern organization is challenging because:

1. 1. The systems are very expensive to acquire, operate, and maintain.
   2. The systems are critical to the organization’s operations.
   3. The systems are easily replaced.
   4. Both of the following are correct: the systems are very expensive to acquire, operate, and maintain; and the systems are critical to the organization’s operations.
   5. Both of the following are correct: the systems are very expensive to acquire, operate, and maintain; and the systems are easily replaced.

4. Process and procedures are important but not critical to the effective use of computer based information systems. True/False

5. The core capabilities of computer-based information systems include (check all that apply):

1. 1. High-speed calculations.
   2. Staging and processing of large amounts of data.
   3. Generating new knowledge.
   4. Managing people.
   5. Quick access to information.

6. HR information systems, POM information systems, CRM information systems, and marketing information systems are usually classified as:

1. 1. ERP systems
   2. Strategic information systems
   3. Transaction processing systems
   4. Functional area information systems
   5. None of these

7. One impact of IT will be to decrease the numbers of managers employed in organizations. True/False

8. While information systems, such as transaction processing systems, generate more information for managers to process, other information systems, such as                                                                     , help them analyze this information to make better-informed decisions.

1. 1. Business intelligence applications
   2. Desktop publication applications
   3. Office automation systems
   4. Electronic commerce systems

9. Telepresence systems can help make                                  a more popular choice for small and medium enterprises.

1. 1. The automation of manual tasks
   2. Accounting software
   3. Global outsourcing
   4. All of these