Pensacola State College

MAN 4301

QUIZ

1)Alyssa finds a job description for an interesting retail position. The job description indicates exactly what department of the store she would be responsible for and what her duties would be. The ad describes good opportunities for advancement within the retail area, so she could become the managing retail director for her department. However, she would not be able to move into finance or production. This is an example of which organizational strategy?

A.

Work specialization

B.

Prospector strategy

C.

Pyramid-building

D.

Top-down management

2. Which of the following do managers use to examine how work creates or adds value to the ongoing business processes?

A.

Employee survey

B.

Groupthink strategy

C.

Self-managed team

D.

Work-flow analysis

E.

Quality control analysis

3.               is/are responsible for producing an entire product, a component, or an ongoing service and often includes cross-trained employees with a complex set of skills.

A.

Supervisor-directed teams

B.

Self-managed teams

C.

Task forces

D.

Job specialists

E.

Focus groups

4. A company can take advantage of self-managed teams per the development of all of the following organizational objectives EXCEPT            .

A.

developing employee technical skills

B.

developing employee interpersonal skills

C.

HR department employee training initiatives

D.

increased micromanagement

E.

developing employee administrative skills

5. The              team consists of volunteers from a unit or department who meet one or two hours per week to discuss quality improvement, cost reduction, or improvement in the work environment.

A.

special-purpose

B.

boundaryless

C.

bureaucratic

D.

problem-solving

E.

self-managed team

6. The              team uses interactive computer technologies such as the Internet, groupware, and computer-based videoconferencing to work together despite being separated by physical distance.

A.

traditional

B.

special-purpose

C.

virtual

D.

supervisor-directed

E.

problem-solving

7. The              team uses interactive computer technologies such as the Internet, groupware, and computer-based videoconferencing to work together despite being separated by physical distance.

A.

traditional

B.

special-purpose

C.

virtual

D.

supervisor-directed

E.

problem-solving

8. Which of the following theories suggests that employees' motivation levels and job satisfaction depend on the fit between their needs and abilities and the characteristics of the job and the organization?

A.

Goal-setting

B.

Job characteristics

C.

Work adjustment

D.

Human motivation

E.

Stakeholder

9. Which of the following theories suggests that employees' goals help to explain motivation and job performance?

A.

Goal-setting

B.

Stakeholder

C.

Human motivation

D.

Job characteristics

E.

Work-adjustment

10. Which of the following theories states that employees will be more motivated to work and more satisfied with their jobs to the extent that jobs contain certain core characteristics?

A.

Stakeholder

B.

Job characteristics

C.

Work adjustment

D.

Human motivation

E.

Goal-setting

11. Which of the following does NOT represent core a job characteristic?

A.

Skill variety

B.

Lack of feedback

C.

Task identity

D.

Autonomy

E.

Task significance

12. Skill variety, task identity, and task significance are all linked to the of work.

A.

meaningfulness

B.

absence

C.

ease

D.

duration

E.

existence

13. Which of the following assumes that work can be broken down into simple, repetitive tasks that maximize efficiency?

A.

Job design

B.

Job analysis

C.

Job specialization

D.

Work simplification

E.

Job performance

14. The basic standards a job applicant must have achieved to be considered for the job are called         .

A.

minimum qualifications

B.

job specifications

C.

SAT scores

D.

college degrees

E.

job experience

15. Which of the following describes the balance between an individual's work and personal life?

A.

Work-life balance

B.

Job specialization

C.

Leisure time

D.

Opportunity cost

E.

Cost-benefit analysis

16. It is important that the HR department develop policies to protect the security of the HRIS data and the      of its employees.

A.

jobs

B.

privacy rights