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Pensacola State College MAN 4301 QUIZ 1)Which of the following describes providing fair and consistent treatment to all employees so that they will be committed to the organization? 2
Pensacola State College
MAN 4301
QUIZ
1)Which of the following describes providing fair and consistent treatment to all employees so that they will be committed to the organization?
2. Which of the following gives employees access to important information and an opportunity to express their ideas and feelings?
3. are pieces of information that can be objectively measured or described.
4. Which of the following allows managers to implement their decisions and to influence employees lower in the organizational hierarchy?
5. Which of the following is NOT encoded when communicating facts?
6. What does noise often take the form of?
7. Which of the following describes upward communication?
8. Which form of communicating feedback maintains that the best time to give feedback is right after the person who should receive the feedback engages in the behavior?
9. Which of the following describes communication that does not allow for feedback?
10. Which of the following shows the correct process of the communication channel?
11. Which of the following shows the correct process of the communication channel?
12. Which of the following transform information into a product or service and need large amounts of information to do their jobs effectively?
13. Which of the following is NOT an example of a knowledge worker needing large amounts of information to do their jobs effectively?
14. Which of the following involves making information available to decision makers, wherever they are located?
15. Which of the following does NOT represent a function of the employee handbook?
16. Which of the following allow(s) people with busy schedules to participate in meetings even when they are a great distance away from the conference location?
17. Which of the following does NOT represent a guideline for using e-mail productively?
18. A survey by the American Management Association found that what percentage of employers exercise their legal right to monitor employees' e-mail?
19. In many workplaces, which of the following is the communication method employees are MOST likely to use to communicate with colleagues, clients, and suppliers?
20. Which of the following enhances employee relations by communicating that the organization cares about its employees' ideas and is willing to reward them for their efforts?
21. Which of the following does NOT represent a type of recognition award for team or individual accomplishments?
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