Florida International University

MIS 5

Quiz Questions - Chapter 12

1)Record keeping payroll and simple inventory problems are examples of           tasks.

2.               decisions are typically one-time decisions, with no standard operating procedure pertaining to them.

3. Research and development is an example of a(n)                     decision.

4. A merger is a type of                  decision at the strategic management level.

5. Setting queue priorities is a type of                    decision at the operational management level.

6. During the                 phase of the decision-making process, a decision maker examines the organization’s environment for conditions that need decisions.

7. The                phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.

8. In the                phase of the decision-making process, an organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan.

9.               comprise the most important category of roles in a decision support system (DSS) environment because they are the ones using the DSS.

10. In the decision support system (DSS) environment, the                      acts as a liaison between users and designers.

11. According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?

12. An executive information system (EIS) is a branch of                     .

13. The                module of an executive information system (EIS) is responsible for managing data access.

14. The intervention aspect of a(n)                   reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

15. Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?

16. Tracking changes in ridership on mass-transit systems is a part of the                          geographic information system (GIS) application.

17. Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?

18. Unstructured decisions are often used in sales forecasting.

19. The costs and benefits of decision support systems (DSSs) are easy to assess because these systems are focused on efficiency rather than effectiveness.

20. A geographic information system (GIS) can integrate maps and database data with queries.