George Washington University - BADM 2301

1)Reconciling bank accounts is an example of a(n):

1. 1. Accounting Business Process
   2. Finance Business Process
   3. Marketing Business Process
   4. Production Business Process
   5. Management Information Systems Business Process

2. Managing purchasing is an example of a(n):
   1. Accounting Business Process
   2. Finance Business Process
   3. Marketing Business Process
   4. Production Business Process
   5. Management Information Systems Business Process

3. Which of the following is not a role that information systems play in businesses processes?
   1. Establish standards
   2. Execute the process
   3. Capture and store process data
   4. Monitor process performance
   5. Detect problems with the process.
4. Business pressures on organizations are created when there are changes in

1. Social factors
2. Economic factors
3. Legal factors
4. Political factors
5. Changes in all of the above will create business pressures.

5. Which of the following statements concerning technology pressures on modern businesses is true?

1. Technology changes so rapidly that organizations should wait before they release new technology­based products.
2. New technologies offer alternative service options.
3. New technologies will never replace existing technologies.
4. The amount of information on the Internet remains stable from year to year.
5. The important information on the Internet is fee­based.

6. Which of the following is not an example of the growing initiative called green IT?

1. Designing an IT infrastructure to support sustainability.
2. Building systems that monitor carbon throughout the organization.
3. Asking vendors about compliance on environmental standards.
4. Building computer applications that use less energy

5. Designing energy­efficient data centers.

7. Information­based industries are most susceptible to which one of Porter's five forces?

1. threat of entry of new competitors
2. bargaining power of suppliers
3. bargaining power of customers
4. threat of substitute products
5. rivalry among existing firms in an industry

8. For most companies, the Web             the threat that new competitors will enter the market by                            traditional barriers to entry.
   1. Decreases, increasing
   2. Increases, decreasing
   3. Increases, increasing
   4. Decreases, decreasing

9. The threat of competitors' entering a market is very high in industries that perform a(n)      role and in industries where the primary product or service is                                                .
   1. Intermediation, physical
   2. Broker, physical
   3. Sales, financial,
   4. Financial, digital
   5. Intermediation, digital

10. Porter's competitive forces model helps organizations identify            , whereas his value chain model helps organizations identify specific                                          .

1. competitive opportunities, activities
2. general strategies, activities
3. activities, competitive opportunities
4. activities, general strategies
5. primary activities, support activities

11. If there are            substitutes for an organization's products or services, then the threat of substitutes is         .

1. many, high
2. few, low
3. few, high
4. many, low
5. few, negligible

12. New technologies can produce new products very           , which            the threat from substitute products

1. slowly, decreases

2. slowly, increases
3. slowly, does not affect
4. quickly, increases
5. quickly, does not affect

13. Walmart's automatic replenishment system, which enables the company to reduce inventory storage requirements, is an example of which strategy for competitive advantage?

1. cost leadership
2. differentiation
3. innovation
4. operational effectiveness
5. customer­orientation

14. Which strategy for competitive advantage involves offering different products, services, or product features?

1. cost leadership
2. differentiation
3. innovation
4. operational effectiveness
5. customer­orientation

15. Which strategy for competitive advantage involves introducing new products and putting new features in existing products?

1. cost leadership
2. differentiation
3. innovation
4. operational effectiveness
5. customer­orientation

16. When Amazon welcomes you by name back to its Web site on your second visit, it is employing which strategy for competitive advantage?

1. cost leadership
2. differentiation
3. innovation
4. operational effectiveness
5. customer­orientation

17. Porter's            help(s) companies identify general strategies, whereas his              help(s) to identify specific activities where companies can use the strategies for greatest impact.

1. value chain model, competitive forces model
2. primary activities, support activities
3. competitive forces model, primary activities