Cengage Chapter 2 Media Quiz Barcelona Restaurant Group: The Evolution of Management Thinking 1)The upper management of Barcelona Restaurant Group believes that success depends on employees who are self-starters and empowered

Cengage Chapter 2 Media Quiz

Barcelona Restaurant Group: The Evolution of Management Thinking

1)The upper management of Barcelona Restaurant Group believes that success depends on employees who are self-starters and empowered. This idea is most consistent with:

1. 1. Gantt Charts.
   2. constructive conflict and coordination.
   3. Elton Mayo's Hawthorne Studies.
   4. scientific management.
2. Andy Forsummer, owner of Barcelona Restaurant Group, states that many large restaurant companies create highly regulated work rules that control nearly every aspect of employee behavior in order to find the most efficient way to do a job. This management approach is characteristic of:
   1. scientific management.
   2. the behavioral perspective on management.
   3. the contingency perspective on management.
   4. bureaucratic management.
3. According to Scott, the COO of Barcelona Restaurant Group, employees are given the opportunity and freedom to achieve organizational goals through a variety of different approaches, tasks, and decisions, based on the situation. This is most consistent with the:
   1. behavioral perspective of management.
   2. systems approach to management.
   3. contingency approach to management.
   4. classical perspective of management.
4. When Andy Forsummer, the owner of Barcelona Restaurants Group, rejects management philosophies that stress employee social relations and employee happiness, he is refuting ideas championed by:
   1. the human relations approach to management.
   2. Max Weber's bureaucratic management.
   3. the systems approach to management.
   4. Henri Fayol's administrative management.
5. According to Scott, the COO of Barcelona Restaurant Group, people continue working with the organization because they want to focus on _____.
   1. becoming empowered
   2. taking on more responsibilities
   3. making money
   4. taking care of the guests
6. The leaders of Barcelona Restaurant Group use ideas and tactics from multiple historical approaches to management. This approach best exemplifies:
   1. contingency management.
   2. bureaucratic management.
   3. administrative management.
   4. scientific management.