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Question1)____ is best known for developing the five functions of managers and the fourteen principles of management
Question1)____ is best known for developing the five functions of managers and the fourteen principles of management.
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- Question 2
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Management theorist ____ is best known for his role in the Hawthorne Studies.
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- Question 3
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According to Henri Fayol’s fourteen principles of management, ____ requires that each employee should report to and receive orders from just one boss.
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- Question 4
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____ involves managing the daily production of goods and services.
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- Question 5
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What is the term used for the amount and number of raw materials, parts, and finished products that a company has in its possession?
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- Question 6
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According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference. A zone of indifference means ____.
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- Question 7
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At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing ____.
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- Question 8
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Frank and Lillian Gilbreth are important to management because they ____.
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- Question 9
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Henri Fayol is responsible for developing ____.
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- Question 10
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Which management theorist would most likely have said, “The success of an enterprise generally depends much more on the administrative ability of its leaders than on their technical ability”?
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- Question 11
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According to human relations management ____.
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- Question 12
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Mary Parker Follett believed managers typically deal with conflict in one of three ways:____.
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- Question 13
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Which of the following management theorists helped develop human relations management?
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- Question 14
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According to Mary Parker Follett, if managers use ____ to settle or reduce conflict, each of the parties involved give up some of what they want.
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- Question 15
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____ occurs when 1 + 1 = 3.
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- Question 16
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____ involves deciding who your competitors are, anticipating competitors' moves, and determining competitors' strengths and weaknesses.
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- Question 17
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Over the past 20 years, which of the following is an industry that has experienced both the stable and dynamic environments predicted by punctuated equilibrium theory?
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- Question 18
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In order to change an organizational culture, top management can persuade other managers and employees to perform a new behavior in place of an older one. This technique is called ____.
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- Question 19
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The ____ is the set of key values, beliefs, and attitudes shared by members of an organization.
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- Question 20
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The ____ consists of the economy and the technological, socio-cultural, and political/legal trends that indirectly affect all organizations.
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- Question 21
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Organizations use behavioral addition, behavioral substitution, and ____ to change their organizational culture.
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- Question 22
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Typically the most important factor in the relationship between companies and their suppliers is ____.
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- Question 23
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What are the two types of external organizational environments?
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- Question 24
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According to the ____theory, companies go through long, simple periods of environmental stability, followed by short, complex periods of dynamic, fundamental environmental change, finishing with a return to environmental stability.
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- Question 25
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Which of the following is a component of Coca-Cola's specific environment and will directly influence how it does business?
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- Question 26
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The term ____ refers to the events and trends inside an organization that affect management, employees, and the organizational culture.
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- Question 27
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An increase in ____ can lead to opportunistic behavior in which one party benefits at the expense of the other.
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- Question 28
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____ is a tactic in which an advocacy group actively tries to convince consumers not to purchase a company's product or service.
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- Question 29
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A fast-food restaurant chain is famous for its small, square hamburgers. Which of the following would be an industry regulation component of its specific environment?
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- Question 30
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The first step managers use to make sense of their changing environments is ____.
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