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ASCI 516 3

Management

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ASCI 516 3.3 - Case Study Analysis: Avianca Flight 52 Communication Breakdown (PLG1)

Overview

Watch the video on the crash of Avianca Airlines Flight 52: Air Crash Investigation: Missing Over New York (S02E06) HD (52:01 - YouTube) (Links to an external site.)

Review the NTSB accident: Avianca, The Airline of Columbia Boeing 707=321b, HK 2016 Fuel Exhaustion Cove Neck, New York January 25, 1990 (PDF - ERAU Hunt Library) (Links to an external site.)

 Case Study Analysis Requirements

Prepare a 3-5 page paper (APA format, double-spaced, not including cover page) analyzing the crash of Avianca Flight 52. You will evaluate the performance of the crew (and other teammates such as ATC, dispatch, etc.) with respect to this module's lesson on communication. You are encouraged to discuss other areas of CRM as well but must at least focus on communication. Highlight any positive characteristics as well as areas for improvement. In your analysis, include a discussion of the principles of 6th Generation CRM/Threat and Error Management. Do not just summarize the events; include a critical analysis!(Links to an external site.)

 Tip: For ideas on analyzing case studies in this course with respect to TEM, refer to the Threat & Error Management

 presentation (public domain from the U.S. Navy (Links to an external site.)) or the Threat and Error Management (TEM) and Line Operations Safety Assessment (LOSA) Training (PDF)/FAA

 

Save your assignment using a naming convention that includes your first and last name and the activity number (or description). Do not add punctuation or special characters.

 Your paper will automatically be evaluated through Turnitin when you submit your assignment in this activity. Turnitin is a service that checks your work for improper citation or potential plagiarism by comparing it against a database of web pages, student papers, and articles from academic books and publications. Ensure that your work is entirely your own and that you have not plagiarized any material!

Rubric

ASCI 516 3.3 MSA GR Case Study Rubric

ASCI 516 3.3 MSA GR Case Study Rubric
Criteria	Ratings	Pts
This criterion is linked to a Learning OutcomeAnalysis/Interpretation/Application The writing is demonstrative of student selection and performance of appropriate analysis, evaluation, and/or synthesis of material relevant to the subject topic. Topical focus and relevancy is identified and includes conclusions or recommendations. In addition, it demonstrates that the student has gained understanding of the topic beyond the information presented in the readings.	40 pts Excellent | 36-40 points 90-100% 35 pts Average | 32-25 points 80-89% 28 pts Below Average | 28-31 points 70-79% 27 pts Failing | 0-27 points 0-69%	40 pts
This criterion is linked to a Learning OutcomeSupporting References Chose supporting references with clearly identifiable and comparable information applicable to the topic.	30 pts Excellent | 27-30 points 26 pts Average | 24-26 points 23 pts Below Average | 21-23 points 20 pts Failing | 0-20 points	30 pts
This criterion is linked to a Learning OutcomeStyle and Mechanics Uses proper APA citations and reference formatting; grammatically sound and free of spelling errors, follows required formatting rules, including required word count; and fully addresses given assignment.	30 pts Excellent | 27-30 points 26 pts Average | 24-26 points 23 pts Below Average | 21-23 points 20 pts Failing | 0-20 points	30 pts
Total Points: 100