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In reality, it is difficult to find organizations that reflect 100 percent service or 100 percent manufacturing characteristics
In reality, it is difficult to find organizations that reflect 100 percent service or 100 percent manufacturing characteristics. Some service firms take on characteristics of manufacturers, and vice versa. Is this statement true or false? Explain with example(s).
Expert Solution
The given statement is TRUE
The manufacturing firms and service providing units share some common features. Few of the notable characteristics are given below:
1. The process of transformation is applicable to both manufacturing units as well as the service providers. The factor inputs like labor, material, energy are converted into output. The output is the good or the service that is transformed from the input.
2. The process of operation and business decision making is required in both forms of organization.
3. Most importantly, both these forms of business involve risk as well as benefits.
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