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1) Why might having your stress under control improve your interpersonal relationships? 2) Give an example of adverse interaction with a customer that you have personally experienced, or that you have witnessed

Management Nov 24, 2020

1) Why might having your stress under control improve your interpersonal relationships?

2) Give an example of adverse interaction with a customer that you have personally experienced, or that you have witnessed. What could the worker have done to decrease some of the stress in the situation?

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