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It is six months later at Accountancy Victoria

Management Mar 16, 2021

It is six months later at Accountancy Victoria. A new intermediate accountant has been employed and there has been some friction. The new intermediate accountant's name is Ammar and he practices the Muslim faith. One of the senior accountants, Tiffany, has been with the business for three years and always gets along very well with her co-workers, but Tiffany has taken a disliking to Ammar as he refuses to shake hands with their female clients when they come in for meetings. Tiffany and Ammar does a lot of work together and are required to work closely. It has become apparent to everyone in the office that Tiffany dislikes Ammar and believes he is sexist towards females. Ammar has come to speak to you to tell you that he feels Tiffany is being very rude to him, especially in front of clients. He has explained to you that he cannot shake hands with females as direct contact with a member of the opposite sex who are not directly related conflicts with his religious beliefs as physical contact is not allowed. He tells you that it was never an issue at his previous workplace and he is very upset that Tiffany thinks he is sexist and he has had enough. You have told Ammar that you take this very seriously and you would like to help him and Tiffany resolv their differences and you will get back to him shortly about the matter.

Develop an action plan to resolve the conflict.

Before you commence this assessment:

·          read the supplied document for employers working with Muslim employees.

·          refer to the Code of Conduct, the Workplace Communication and Consultation Policy and Procedures and the Dispute Resolution Policy and Procedures you developed in Assessment Task 2.

Using the Action Plan Template, develop an action plan that includes a range of appropriate strategies to resolve the conflict between Ammar and Tiffany, ensuring you follow the organisation's policies and procedures. Think about the issues involved on both sides and how this might escalate to involve other employees or clients.

Expert Solution

Answer:

Well, the organisation consist of employees belongs to differnt religions, race and countries having there own traditions and culture. It is compulsory for every one to respect one another religions and traditions. Here in this scenario at the accountancy Victoria the new joiner named Ammar who is Muslim joined the firm. Where he faced many issues and disliking from his senior Tiffany on religious basis. Let discuss the whole scenario and make an action plan with in the organisation policy and procedures by considering every kind of staff and other employees as well.

Well, as the Ammar got stressed out by this kind of rude behaviour of Mr Tiffany which is just due to Ammar don't shake hands with the female client of Tiffany. With no working intentions rather based on Muslim religion which don't allowed to be physical with unknown female. All over the tifany take it in wrong sense and think that Ammar is sexist. Due to such kind of rude behavior on daily basis as the disliking goes on increasing day by day Ammar got so depressed and thus this is the time to make an action plan to overcome this current situation and any other future situation of such kind.

It is urgently required to build up a document which have all terms and conditions written on it relating to the religious safeties of employeees working in the organisation and it is required to call up the meeting. The Ammar and Tiffany should exchange there thoughts in from of seniors and the reason of there conflict and disliking. After which tifany should be advised to avoid such attitude and show him the rights Muslim's carries while working in the organisation.

If accountancy Victoria introduced such kind of documents which protects all religions in the firm so they are able to maintain there good environment other wise if the same condition exist then there may be chances that employee turnover will increase and loss of goodwill.

It is strictly prohibited to make fun of any one religions. And if any religions disallowed any thing it should not be forcefully implemented.

As here Ammar holding a Muslim religion named Islam. So he should be allowed to follow his religion and there should not be any forcement to shake hands with females by senior.

There is need to hire an extra person in the admin or HR department which should ensure that within the organisation all the people having differnt religions are working freely acording to there religious terms for better future and if any such kind of activity would be seen in which one tease another then after investigation the teaser should be penalised.

In this way every one feels secure in following there religious term. But one thing that should need to be considered is the new rules and policies introduced by the admin should cover all other employees rights. This should not be only in favour of Muslims but protecting other rights as well..

It is required specially for Muslims to introduced the term and legal guides of MUBANY, Muslim bar association of Newyork. The points that they introduced are protecting the rights of Muslim as it covers from clothing to physical attraction laws. And this scenirio falls in his category. So here the Mubany define the situation that it is the right of Muslim to follow there religious term and thats why they are not allowed to shake hands etc with female so don't take it negative.

The management need to implement the polcies and strickly monitor it.

They should also need to build some complain box so here if any issue raises the affected employee will launch a complain so action would be taken.

Above all, in conclusion if after implementation of such policies and procedure if still some employees are racist and make fun of other religions terms so they should need to be fired urgently to make an example of wonderful protecting environment with in the accountancy Victoria.

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