Discuss an experience you had as a customer in which you were either very satisfied or very dissatisfied with the customer service of a company

Management Sep 15, 2020

Discuss an experience you had as a customer in which you were either very satisfied or very dissatisfied with the customer service of a company. What were the circumstances that made this particular incident stand out to you as memorable? How did this experience affect your future purchases with this company? What did you learn about customer service from this experience that you could apply to your current or future career?