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Question 1 1 out of 1 points       There are four conditions that must be met if a firm's resources are to be used to achieve a sustainable competitive advantage

Management

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• • Question 1

    1 out of 1 points

    	There are four conditions that must be met if a firm's resources are to be used to achieve a sustainable competitive advantage. The resources must be valuable, rare, imperfectly imitable, and nonsubstitutable.

  • Question 2

    1 out of 1 points

    	The three steps of the strategy-making process are (1) assess the need for strategic change, (2) conduct a situational analysis, and (3) choose the strategic alternatives.

  • Question 3

    1 out of 1 points

    	Corporate-level strategy is the overall organizational strategy that addresses the question "What business or businesses are we in or should we be in?"

  • Question 4

    1 out of 1 points

    	The first step in the strategy-making process is to ____.

  • Question 5

    1 out of 1 points

    	A ____, also called a SWOT analysis for strengths, weaknesses, opportunities, and threats, is an assessment of the strengths and weaknesses in an organization's internal environment and the opportunities and threats in its external environment.

  • Question 6

    1 out of 1 points

    	A technology cycle begins with the birth of a new technology and ends when that technology reaches its limits and dies; it is then replaced by newer, substantially better technology.

  • Question 7

    1 out of 1 points

    	Companies that want to sustain a competitive advantage must understand and protect themselves from the strategic threats of innovation.

  • Question 8

    0 out of 1 points

    	A creative work environment requires organizational encouragement and supervisory encouragement as well as work group encouragement.

  • Question 9

    1 out of 1 points

    	Organizational ____ is the successful implementation of creative ideas in organizations.

  • Question 10

    1 out of 1 points

    	____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

  • Question 11

    1 out of 1 points

    	Which of the following statements about resistance to change is true?

  • Question 12

    1 out of 1 points

    	When resistance to change is based on insufficient, incorrect, or misleading information, managers should use ____ as an approach to manage resistance.

  • Question 13

    1 out of 1 points

    	The first company to gain first-mover advantage typically benefits from higher profits and larger market share.

  • Question 14

    1 out of 1 points

    	In TQM terms, ____ is an organizational goal to provide products or deliver services that meet or exceed customers’ expectations.