Question 1 1 out of 1 points       There are four conditions that must be met if a firm's resources are to be used to achieve a sustainable competitive advantage

There are four conditions that must be met if a firm's resources are to be used to achieve a sustainable competitive advantage. The resources must be valuable, rare, imperfectly imitable, and nonsubstitutable.

The three steps of the strategy-making process are (1) assess the need for strategic change, (2) conduct a situational analysis, and (3) choose the strategic alternatives.

Corporate-level strategy is the overall organizational strategy that addresses the question "What business or businesses are we in or should we be in?"

The first step in the strategy-making process is to ____.

A ____, also called a SWOT analysis for strengths, weaknesses, opportunities, and threats, is an assessment of the strengths and weaknesses in an organization's internal environment and the opportunities and threats in its external environment.

A technology cycle begins with the birth of a new technology and ends when that technology reaches its limits and dies; it is then replaced by newer, substantially better technology.

Companies that want to sustain a competitive advantage must understand and protect themselves from the strategic threats of innovation.

A creative work environment requires organizational encouragement and supervisory encouragement as well as work group encouragement.

Organizational ____ is the successful implementation of creative ideas in organizations.

____ are workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Which of the following statements about resistance to change is true?

When resistance to change is based on insufficient, incorrect, or misleading information, managers should use ____ as an approach to manage resistance.

The first company to gain first-mover advantage typically benefits from higher profits and larger market share.

In TQM terms, ____ is an organizational goal to provide products or deliver services that meet or exceed customers’ expectations.