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 Explain the impact and opportunities of IT within the Australian and global economic context by using computer tools such as portals, etc

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 Explain the impact and opportunities of IT within the Australian and global
economic context by using computer tools such as portals, etc., to maintain
relationships and grow these opportunities.
Discuss how IT adds value to business in e-commerce, relationship and
knowledge management, user modelling for customer satisfaction, outsourcing,
offshoring and software development by using computers for innovation that leads
to competitive advantage.