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The training manager at a local tech support company needs to develop an introductory training class for an incoming group of tech support personnel

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The training manager at a local tech support company needs to develop an introductory training class for an incoming group of tech support personnel. The incoming class has very little familiarity with information technology, networking terminology, and process solutions. By the end of this training, the class needs to be far more advanced in networking knowledge, and terminology, to support an audience of novice users. The training manager would like you to develop a part of the content framework to be used in the early stages of the training program. Develop a training manual that includes the major characteristics of various systems monitoring solutions.IT 332 Individual Project Guidelines and Rubric Guidelines for Submission: Papers ? Double spacing, 12-point Times New Roman font, one-inch margins, and discipline-appropriate citations Presentations ? Minimum of 18-point (20–24 preferred) font, 4–6 points per slide, and, when applicable, discipline-appropriate citations must be used Critical Elements Project Requirements Exemplary (100%) Meets “Proficient” and cites multiple examples to illustrate each element Proficient (85%) Includes all of the main elements and requirements and cites examples to illustrate each element Needs Improvement (55%) The submitted work minimally meets the project requirements. The work needs further development to meet requirements Demonstration and Application of Knowledge Meets “Proficient” criteria and demonstrates a comprehensive understanding of course concepts and provides in-depth analysis that demonstrates complete understanding of multiple concepts Provides in-depth analysis that demonstrates a thorough understanding of the concepts Organization and Clarity Meets “Proficient” criteria, and transitions tie sections of the work together. Additionally, sentences and individual paragraphs are clear, wellstructured, and engaging The submitted work meets the requirements. There is a clear flow from one section to the next, but there may be some lack of cohesion between sections or within paragraphs The submitted work minimally meets the requirements. The work needs further development to meet expectations. It demonstrates a basic understanding of the course concepts and only meets course objectives at an emergent level The submitted work minimally meets the requirements. There is no flow from one section to the next. The ideas and facts are poorly connected or not connected Not Evident (0%) The submitted work does not meet the project requirements. The work does not demonstrate understanding of course concepts and does not meet project requirements The submitted work does not meet the requirements. The work does not demonstrate the understanding of course concepts and does not meet course objectives Value 30 The submitted work does not meet the requirements. The writing is not organized or does not follow any logical pattern/timeline. Transitional devices are not utilized 16 30 Supporting Research and Conclusion Incorporates many scholarly resources effectively that reflect depth and breadth of research and draws insightful conclusions that are thoroughly defended with evidence and examples Incorporates resources effectively that reflect depth and breadth of research and draws informed conclusions that are justified with evidence Incorporates very few resources that reflect depth and breadth of research, or draws logical conclusions but does not defend with evidence. Conclusions are inferred or assumed Academic Writing and Format The submitted work exceeds the requirements. The work cites sources for quotations, paraphrases, or summaries from research. The significance of quotes, when used, is apparent. The required number of sources is included. APA style of documentation is accurate. The assignment attributes sources when specific statements are made. The significance of quotes, when used, is apparent The submitted work meets the requirements. The work cites some sources within the body of the review and includes a corresponding References page. Some documentation problems exist, and/or some documentation is missing The submitted work minimally meets the requirements. The work contains some reference to sources, but they are not in complete APA format within the main narrative and reference page. Formatting problems exist in the References page The submitted work does not meet the requirements. The work does not demonstrate an understanding of the topic, and the content written is not relevant to the topic. There is little or no indication that review of research of the topic was used to reach a conclusion The submitted work does not meet the requirements. No sources are presented, or unacceptable sources are used (Wikipedia), and they are not cited in-text properly. The References list is incomplete, inaccurate, and incorrect Earned Total 14 10 100% < > learn.snhu.edu + Graduation Process B 6-2 Individual Project: Training Manual: Characteri... Home - self-service * Course Hero 2013 Chevrolet Camaro LS Coupe 2D Trade In Val... 6-2 Individual Project: Training Manual: Characteristics of Systems Monitoring Solutions Listen Hide Assignment Information Turnitin® This assignment will be submitted to Turnitin®. Instructions The training manager at a local tech support company needs to develop an introductory training class for an incoming group of tech support personnel. The incoming class has very little familiarity with information technology, networking terminology, and process solutions. By the end of this training, the class needs to be far more advanced in networking knowledge, and terminology, to support an audience of novice users. The training manager would like you to develop a part of the content framework to be used in the early stages of the training program. Develop a training manual that includes the major characteristics of various systems monitoring solutions. The key to writing a successful paper on a selected topic relates to your ability to research credible sources and organize the information accordingly. When writing your paper, remember all references must be in APA style and from credible academic resources, including peer-reviewed industry trade publications or articles from the SNHU Shapiro Library database system. For additional details, please refer to the papers portion of the Individual Project Guidelines and Rubric document. Hide Rubrics Rubric Name: IT 332 Individual Project Rubric Submit Cancel Print Ruhris