- True or false: Knowledge management requires the use of information technology.
False
- Which of the following is defined as a system that is built around predefined business processes and reflects best practices?
Enterprise system
- Which of the following should be considered when selecting an enterprise system vendor? (select all that apply)
the financial strength of the software supplier, availability of maintenance, availability of support and training, who owns the source code
(all of the above)
- Which of the following IT roles is the one that straddles the division between the business group that has particular needs and the IT organization that will develop computer-based system to fulfill those needs?
Systems analyst
- Of the following, which 2 characteristics are most important for a chief information officer (CIO)? (select 2)
-Knowledge of the business
-Good management skills
- Which of the following is responsible for keeping IT projects on time and on budget?
The project manager
- Which of the following is the group of users that are the first individuals to adopt a new technology?
Innovators
- True or false: Placing IT responsibilities with the managers responsible for conducting the business leads to the most efficient use of IT.
False
- Which of the following are benefits of knowledge management?
-Transfer of knowledge from inside and outside the organization
-Preserving intellectual capital assets
- Which of the following organizational cultural issues inhibits the effective use of knowledge management?
Individual rewards and recognition
