True or False: An IT plan should be developed before a strategic business plan so that management will know what they can plan based on available systems

1. True or False: An IT plan should be developed before a strategic business plan so that management will know what they can plan based on available systems.

False

2. Which of the following best defines a process?

a series of tasks that are completed in order to accomplish a goal

3. Which of the following are true about an Enterprise Resource Planning (ERP) System? (select all that apply)

1) it has a centralized database
2) it can be used to run an entire company
3) it is a software application
4) it has best practices built in

4. True or False: IT managers should implement new technology as soon as it hits the market, always striving to obtain the least expensive products available.

False

5. Which of the following is defined as an intentional effort to plan, document, implement, and distribute an organization's business processes with the support of information technology?

Business project management

6. Good IT management, which is necessary for a great IT plan, should do which of the following?

advise management if technology being considered to solve a problem is not yet proven

7. How often should the IT plan should be changed?

typically, every three to five years—or sooner, if business conditions warrant it

8. True or false: Most IT dollars are spent on the IT infrastructure.

True

9. True or false: In business process reengineering, it is best to select the IT system to be used prior to reengineering the processes to ensure the process fits the system.

False

10. Which of the following is defined as fully understanding the goals of a process and then dramatically redesigning it from the ground up to achieve dramatic improvements in productivity and quality?

business process reengineering