Which of the following statements are true of Decision Support Systems (DSS)? (select all that apply) A

1. Which of the following statements are true of Decision Support Systems (DSS)? (select all that apply)

A. a decision support system (DSS) is an information system built to help an organization make a specific decision or set of decisions.
B. DSSs are used only at the executive level and are used to make all strategic decisions
C. DSSs are designed to take inputs regarding a known (or partially-known) decision-making process and provide the information necessary to make a decision.
D. DSSs can exist at different levels of decision-making with the organization, from the CEO to the first-level managers.

Answer: A, C, D

2. Which of the following groups of variables are all direct variables?

A. customers, suppliers, government regulations, technology
B. suppliers, time, politics, owners
C. supplier, customers, employees, location
D. employees, location, technology, organizational components

Answer: C

3. Strategic issues related to business processes and the value chain are addressed at which organizational level?

a. corporate level
b. business unit level
c. functional level
d. strategic level

Answer: C

4. Which of the following are the two primary methods for obtaining competitive advantage described by Michael Porter? (select the two that apply)

A. advantage of bringing new products to market
B. cost advantage
C. differentiation advantage
D. value chain creation

Answer: all the above

5. T or F: Highly qualified vendors, consultants, and IT departments are the most important elements for the successful implementation of enterprise technologies.

False

6. Which of the following is exemplified by customers finding a different way to get the product or service?

A. customer disloyalty
B. threat of substitute product or services
C. rivalry among competitors
D. barriers to entry

Answer: B

7. T or F: According to Michael Porter, the Internet has the effect of lowering overall profitability.

True

8. A strategic information system is one that attempts to do one or more of the following: (select all that apply)

A. help an organization focus on a specific market segment
B. deliver a product or a service at lower cost
C. enable innovation
D. deliver a product or service that is differentiated

Answer: all of the above

9. T or F: The data show that IT has reduced the differences among companies.

False

10. T or F: An IT plan should be developed before a strategic business plan so that management will know what they can plan based on available systems.

False