Ryerson University ITM 706 CH 2 1)What is a Governance instrument?     What are the management areas relevant to Enterprise Architecture?     What is the Balance Scorecard?   What are the four perspectives being viewed through the Balance Score Card (BSC)?       Explain the three-layered structure proposed by BSC?   What is the EFQM model?       What is the main difference between BSC and the EFQM model?     What is Quality Management?   What is IT Governance?   What is COBIT?     What are the five Domains of COBIT?     What are the five maturity models of COBIT?           What is ITIL?     What are the five life cycles of ITIL? Briefly describe them?   What is CMM?   What is CMMI?   Describe the five processes of CMMI?       What are Enterprise Architecture Methods?             What is the Conceptual model of architecture description?   What is the Zachman framework?       Describe the columns of Zachman?   Describe the rows of Zachman?       What are some of the advantages of the Zachman Framework?     What is TOGAF?   What is ADM of TOGAF? What is BPMN