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Case Study—Universal Health Group Overview  Universal Health Group is a corporation that owns hospitals and clinics, including outpatient surgery services, medical specialization, trauma centers, emergency care, and family practices

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Case Study—Universal Health Group Overview 
Universal Health Group is a corporation that owns hospitals and clinics, including outpatient surgery services, medical specialization, trauma centers, emergency care, and family practices. It currently has $6 billion in assets with 42,000 employees and more than 3,000 affiliated physicians. It has 120 locations across the United States offering same-day appointments and preventive and wellness services, with more than 5,000 beds serving the Southern United States and beyond. From a strategic perspective, the focus is on acquisitions of local hospitals and clinics across the United States with the following specific strategic objectives. 1. Provide the best in-class patient care while lowering the per capita costs. 2. Create a culture that fosters high-quality and compassionate care through focus on the patient and employee experience in every facility. 3. Create opportunities for teaching, learning, and research with a focus on innovation and quality for patient care and physician support. 4. Implement systems and processes that accelerate clinical care improvements through multidisciplinary integrated teams delivering outcome-focused, customized care. 5. Create a culture and support system to attract the best physicians to provide care to our patients. You are the program manager for the information technology infrastructure and applications upgrade and will be asked to develop a plan to execute the program. During this course, there will be video-based assignments as you work with the Vice President of Information Technology, Rhea Rangit. Your assignments are scheduled as follows. 

Part One: 
Take a look at the following video. Rhea Rangit will be sharing information about the stakeholders at Universal Health Group, so take some notes. 

UHG Simulation Week 3 - Stakeholder Analysis - Components Descriptions 1 V V 

Universal Health Group 

Rhea Rangit Vice President, Information Technology 
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0:00 / 6:55 
Show transcript N., 
Using the organization chart from the case study and what you have learned from Rhea, complete a stakeholder analysis and think of the correct strategy to use with each individual or group. You can find the Program Stakeholder Analysis and Power Interest Grid resource sample in the Case Study—Universal Health Group page in the Introduction and Resources module. 
Part Two: 
Using your roadmap, build a component description summary for the UHG Upgrade program. Make sure you include an estimated duration, resource requirements, and preliminary total budget. You can find the Program Components and Descriptions resource sample in the Case Study—Universal Health Group page in the Introduction and Resources module.