Waynesburg University

BUS 141

Chapter 8

1.) Each of the following is a type of employee behavior EXCEPT which one?

2.) Which of the following term refers to a set of work-related behaviors that the organization expects employees to display?

3.) Each of the following is a factor in promoting or minimizing organizational citizenship behaviors, EXCEPT which one?

4.) Absenteeism and turnover are two examples of which of the following?

5.) Alexander Kjerulf stated that, "Happiness at work is the #1productivity booster." Each of the following is one of the reasons he cited EXCEPT which one?

6.) Each of the following is one of the big-five personality traits, EXCEPT which one?

7.) Which of the following is the framework based on the classical work of Carl Jung, which differentiates people in terms of four general dimensions?

8.) Each of the following is one dimension of emotional intelligence EXCEPT which one?

9.) Which of the following terms refers to the extent to which people believe that their behavior has a real effect on what happens to them?

10.) Which of the following is the term used for the conflict and anxiety a person experiences when two sets of perceptions are contradictory or incongruent?

11.) Which of the following terms refers to the overall set of expectations held by employees and the organization regarding what employees will contribute to the organization and what the organization will provide inreturn?

12.) Each of the following is an example of an employer inducement EXCEPT which one?

13.) Which of the following describes a good person-job fit?

14.) Each of the following is an example of employee contributions EXCEPT which one?

15.) Which of the following is NOT TRUE about key work-related attitudes?

16.) Which of the following is the term for the set of forces that causes people to behave in certain ways?

17.) Each of the following is an approach to human relations in the workplace EXCEPT which one?

18.) Each of the following is a major motivation theory, EXCEPT which one?