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Waynesburg University BUS 141 Chapter 5 1
Waynesburg University
BUS 141
Chapter 5
1.) What is the first step in the planning component of the management process?
2.) When managers work to guide and motivate employees to meet the firm's objectives, what are they doing?
3.) A manager's job is complicated by all the following, EXCEPT which one?
4.) Determining what the organization needs to do and how best to get it done requires .
5.) Alan Mulally did all the following as a manager to change the leadership culture at Ford, EXCEPT which one?
6.) Top-level managers differ from first-line managers in the amount of time .
7.) When individuals are given a promotion from first-line manager to middle manager, what changes do they need to make?
8.) Which level of manager is responsible for the overall performance and effectiveness of the company?
9.) Which area of management is responsible for production, inventory, and quality control?
10.) Job titles such as supervisor, office manager, project manager, and group leader reflect which level of management?
11.) If a person wants to become a good manager, the first step is .
12.) How can managers optimize their time?
13.) Leading causes of wasted time for managers include all the following, EXCEPT which one?
14.) Which of the following best describes conceptual skills?
15.) When managers transmit relevant information back to others in the workplace, they are serving as what?
16.) When setting goals for their own department, managers should .
17.) To develop effective strategies a manager should first .
18.) The process of helping an organization maintain an effective alignment with its environment is known as .
19.) Which best describes the link between corporate strategy and business strategy?
20.) The purpose of goal setting includes all of the following, EXCEPT which one?
21.) Which of the following is one of the key management skills necessary for the 21st century?
22.) Why is it important for a company to develop contingency plans?
23.) Corporate culture is defined as .
24.) Which of the following is one purpose of a strong corporate culture?
25.) What period of changing culture is typically characterized by conflict and resistance?
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