Humber College

HRM 5008

Chapter 10 Pop Quiz

1)The most compelling way that employees learn organizational culture is through

1. 1. adjustment.
   2. role models.
   3. colleagues.
   4. material symbols.
   5. mentors.

2. Slowly but surely, Kevin is adjusting to his new work group's values and norms. Kevin is at which stage of the socialization process?
   1. encounter
   2. prearrival
   3. metamorphosis
   4. disappointment
   5. osmosis

3. What is the pattern of shared meaning within an organization?

1. the organizational chart
2. a belief system
3. dominant culture
4. organizational culture
5. stories

4. Which of the following is one of the seven characteristics that make up an organization's culture?

1. department formalization
2. beliefs and values
3. reward complexity
4. institutionalization
5. outcome orientation

5. Which of the following is outside the typical characteristics of organizational culture?

1. team orientation
2. attention to detail
3. innovation
4. people orientation
5. management orientation

6. Jobba just joined an organization, and was impressed that the organizational culture was consistent - what he saw, heard and felt when in the office was all the same. Jobba was reading the culture through its

1. assumptions.
2. artifacts.
3. beliefs.

4. stability.
5. values.

7. Rava was going through an orientation process whose goal was to ensure that she adapted to her new organization's culture. This process is known as

1. assimilation.
2. brainwashing.
3. indoctrination.
4. socialization.
5. osmosis.

8. In its simplest sense, organizational culture

1. represents the core beliefs and values of managers and employees.
2. represents the basis on which physical facilitates are changed.
3. represents and focuses upon the shareholders.
4. determines the best customers to be selected for the company.
5. determines what computer systems are to be employed.

9. The ultimate source of an organization's culture is

1. its founders.
2. top management.
3. the business planning process.
4. the selection process.
5. the country in which it operates.

10. Rohit thought he would really fit in with his new organization since everyone seemed to be individualistic like him. He could hardly wait for Monday, his first day on the job. Rohit is likely in which stage of the socialization process?

1. prearrival.
2. disappointment
3. encounter.
4. metamorphosis.
5. osmosis.

11. It was clear to Quinn the his new company made a clear distinction between executives and employees; executives had large corner offices and quite a number of special perks, including an executive dining room. He is making an observation about the company's

1. rituals.
2. material symbols.
3. artifacts.
4. stories.
5. language.