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St
St. Johns University
BUSINESS 401A
CHAPTER-8
TRUE/FALSE. Write 'T' if the statement is and 'F' if the statement is .
1)Power is a function of dependence.
- Diane feels that she has no choice but to act in accordance with the wishes of her boss, Linda. This
indicates that Linda has power over Diane.
- Power is synonymous with coercive leadership.
- An expert is the person who has the right to expect you to comply with their request.
- Riley is a senior vice president, and thus he wields a lot of power. This is known as legitimate
power.
- Even though he isn't very high up on the company's hierarchy, Cam is very powerful since he has
worked in his specialty for a long time and he has knowledge that no one else has in the
organization. This is known as referent power.
- Personal power is mutually exclusive and independent of formal power.
- Referent power is like charisma.
- The greater B's dependence on A, the greater is B's power in the relationship.
- To create dependence in others, you must control something perceived by others as important.
- Most businesses tend to develop multiple suppliers instead of just using one to avoid giving one
supplier too much power.
- Labour negotiators become less powerful during periods of labour strife.
- Power is increased by possession of something that is plentiful and easily available.
- The more that a resource has no viable substitutes, the more power that resource has.
- Consultation is a tactic that can be upward and downward.
- Regardless of the direction of influence, the most popular power tactic is the use of rational
persuasion.
- Whenever Jim's boss meets with some opposition from staff members, he quickly reminds them
that he is indeed the boss and thus he has the authority to make the request that he is making.
Jim's boss is using legitimacy influence tactic.
- Donny is in the habit of offering his co-workers favours if they support him during staff meetings.
This is known as an exchange tactic.
- Managers who control resources that are valued by others, or who are perceived to be in positions
of dominance, use a greater variety of influence tactics.
SCENARIO Your work group is made up of four individuals and yourself.
You have observed that each of your
subordinates seems to have a different strategy for influencing you. Adam uses facts and figures. Bob acts humble and
friendly. Carol tries to get the support of the entire group. David uses a direct and forceful approach.
- Refer to Scenario 8-4. Adam's strategy is termed bargaining.
- Refer to Scenario 8-4. Carol is trying to form a coalition.
- Refer to Scenario 8-4. David is using the reasoned approach.
- Sexual harassment is a power abuse.
- Unwelcome advances, requests for sexual favours, and other verbal or physical conduct of a sexual
nature is termed sexual harassment.
- If a person is not pressured to perform a sex act, sexual harassment has not occurred.
- It is not possible for a subordinate to sexually harass his or her supervisor.
- The degree of employee empowerment can be determined by measuring the employee's sense of
self-determination.
- Tilly has a lot of control over the tasks and procedures needed to carry out her responsibilities.
Tilly has competence.
- Because she is working in an environment that emphasizes employee empowerment, Ellen feels
better about herself and has more confidence that she can do a good job. This suggests that she has
a sense of impact.
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