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Temple University MIS2101- Chapter 8 (Chapter 3) 1)Freepages

Management Jun 06, 2021

Temple University

MIS2101- Chapter 8 (Chapter 3)

1)Freepages.com is a website that offers advertising space to companies. This website is an example of a                                                                                                                             e-commerce concern.

 

  1. Price elasticity measures the                                                  .

 

  1. In the new SAP system at CBI, the warehouse manager is responsible for credit approval.

 

  1. Which of the following was a problem that CBI's warehouse faced before implementing SAP?

 

  1. Sales Promotion is a customer-facing process.
  2. Prior to the implementation of SAP at CBI, the warehouse used to check the credit of new customers.

 

  1. Which of the following is a CRM process?

 

  1.                       is a multi-form process of buying and selling goods and services using Internet technologies.

 

  1.                          is the preeminent cloud-based CRM vendor.

 

 

  1. At CBI, once a sales order is approved, SAP triggers a message to the warehouse manager to create an outbound document for this sales order.

 

  1. Prior to the implementation of SAP at CBI, the sales department used to evaluate the risk of selling to a new customer.

 

  1. Shipping products to customers is considered a sales activity.

 

  1. Faster customer response was an efficiency objective that CBI hoped to achieve through the implementation of SAP.

 

14.) In the new SAP system at CBI, once a sales order is created,

                            .

 

15) Which of the following statements is true regarding Salesforce.com?

 

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