Temple University

MIS 2101- Chapter 4

1)A state agency reporting birth and death information to the U.S Social Security Administration using the Internet is an example of                                                                                                                                       electronic commerce.

2. Which of the following statements is true about firms pursuing a click-and-mortar business strategy?

3. Electronic commerce is limited to transactions between businesses and consumers, which is known as business-to-consumer (B2C) EC.

4. The online sales of goods and services is known as

5. Which of the following types of e auction fraud is associated with the sellers failure to ship an item after the payment as been received

6. Online retailer amazon.com is an example of a                                           company

7. For websites to be successful, structural firmness is a must

8. Companies using a                          business strategy are also called virtual companies

9. With respect to typical revenue models for electronic commerce businesses, symantec and norton are using a(n)                                                                                                           revenue model

10. With respect to GPS-enabled location-based services, the ability to give route directions from one point to another is an example of                                                                                                                 service

11. etailers can focus on long tails

12. Which of the following actions explains mass customization?

13. Government-to-business (G2B) EC does not involve businesses' relationships with all levels of government.

14. Ben buys an Olympus E-PL2 from Sony which starts malfunction. When he opts for an exchange, the customer representative says that an exchange or repair is not possible because the damage was a physical nature and not caused under warranty. Which of the following consequences, if true, would be an example of consumer- to-consumer electronic commerce?

15. Without middleman like travelocity.com, orbiz.com, and other travel websites, a consumer would have to check all airline websites in order to find the flight with the best connection or lowest price. This introduction of middlemen in business models is an example of