University of New Mexico

MGMT 300

1)A process flowchart uses symbols to represent which of the following?

2. A process flowchart uses which of the following symbols to represent a decision point in a flow diagram?

3. A process flowchart uses which of the following symbols to represent tasks or operations in a flow diagram?
4. Which of the following production process terms best describes the situation when activities in a stage of production must stop because there is no work?
5. An advantage of a make-to-stock process is which of the following?
6. The dimension of design quality that concerns the sensory characteristics of the product is which of the following?
7. The dimension of design quality that concerns the consistency of performance over time or the probability of failing is which of the following?
8. Which of the following are basic assumptions that justify an analysis of the costs of quality?
9. A cost of quality classification is which of the following?
10. Which of the following is the cost of quality classification for costs such as inspection, testing, and other tasks to ensure that the product or process is acceptable?
11. An example of assignable variation in a production system may be that workers are not identically trained.
12. An example of assignable variation in a production system may be that a machine is not adjusted properly.

13. It is impossible to have zero variability in production processes.
14. Process control is concerned with monitoring quality after the product or service has been produced.

15. The value for "z" used in quality control charts is based on the degree of confidence you want to have in the resulting UCL and LCL values.

16. In variables sampling, the actual measurements of the variable observed are used regardless of whether the unit is good or bad.

17. Quality control charts usually have a central line and upper and lower control limit lines. Which of the following is not a reason that the process being monitored with the chart should be investigated?
18. For which of the following should we use a p-chart to monitor process quality?
19. For which of the following should we use a p-chart to monitor process quality?

20. For which of the following should we use an X-bar chart based on sample means to monitor process quality?
21. Which of the following is an element that addresses elimination of waste under lean production?
22. In designing a lean production facility layout, a designer should do which of the following?
23. To implement lean production schedules, a firm would do which of the following?
24. To implement a flow process in developing a lean system a firm might do which of the following?
25. To develop a lean manufacturing system a firm might do which of the following?
26. Which of the following is a criterion that influences manufacturing plant or warehouse facility location decisions?
27. One of the objectives of facility location analysis is to select a site with the lowest total cost. Which of the following are hidden costs that should be included in the analysis?
28. Which of the following is a plant location methodology good for locating a single facility within a set of existing facilities based in distances and volumes of goods shipped?
29. The centroid method for plant location uses which of the following data?
30. What transportation mode has very high initial investment costs but gives a very low cost per mile for products that are highly specialized and require no packaging?

31. In time series data depicting demand, which of the following is not considered a component of demand variation?
32. In most cases, demand for products or services can be broken down into several components. Which of the following is not considered a component of demand?
33. Which of the following forecasting methodologies is considered a time series forecasting technique?
34. Which of the following forecasting methods uses executive judgment as its primary component for forecasting?
35. In business forecasting, what is usually considered a short-term time period?
36. In business forecasting, what is usually considered a long-term time period?
37. Which of the following considerations is not a factor in deciding which forecasting model a firm should choose?
38. The exponential smoothing method requires which of the following data to forecast the future?
39. Which of the following is used to describe the degree of error?