Florida International University

MIS

Quiz Questions - Chapter 12

1)Record keeping, payroll, and simple inventory problems are examples of            tasks.

2.            decisions are typically one-time decisions, with no standard operating procedure pertaining to them.

3. Research and development is an example of a(n)           decision.

4. A merger is a type of           decision at the strategic management level.

5. Setting queue priorities is a type of            decision at the operational management level.

6. During the            phase of the decision-making process, a decision maker examines the organization’s environment for conditions that need decisions.

7. The            phase of the decision-making process starts with analyzing each alternative and its relationship to the criteria to determine whether it is feasible.

8. In the            phase of the decision-making process, an organization devises a plan for carrying out the alternative selected in the previous phase and obtains the resources to execute the plan.

9.            comprise the most important category of roles in a decision support system (DSS) environment because they are the ones using the DSS.

10. In the decision support system (DSS) environment, the            acts as a liaison between users and designers.

11. According to Peter G. Keen, a former MIT professor, which of the following is a benefit of a decision support system (DSS)?

12. An executive information system (EIS) is a branch of          .

13. The            module of an executive information system (EIS) is responsible for managing data access.

14. The intervention aspect of a(n)            reduces communication barriers and introduces order and efficiency into situations that are inherently unsystematic and inefficient.

15. Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a particular zip code or a large tourist attraction?

16. Tracking changes in ridership on mass-transit systems is a part of the           geographic information system (GIS) application.

17. Which of the following factors is important to ensure that key decision makers are involved in designing a management support system (MSS)?

18. Unstructured decisions are often used in sales forecasting.

19. The costs and benefits of decision support systems (DSSs) are easy to assess because these systems are focused on efficiency rather than effectiveness.

20. A geographic information system (GIS) can integrate maps and database data with queries.